Customize the Jira work item collector
Set up the Jira work item collector for advanced use cases in your Jira Cloud spaces.
Use the work item collector
This page is for company-managed spaces
To check whether your space is team-managed or company-managed, select More actions (•••) next to the space name in either the header or the sidebar. At the bottom of the menu that opens, your space details will be shown.
More about the difference between company-managed and team-managed spaces.
作業項目コレクターとは
The work item collector is only available in company-managed spaces. It’s not available in team-managed spaces.
The work item collector allows you to easily embed a Jira feedback form into your own website. This form is typically accessed by selecting a 'trigger' tab exposed along the edge of pages in your website.
When used by people visiting your website select this trigger tab and submit the resulting Jira feedback form, a work item is conveniently created in Jira.
Web サイトの訪問者は Jira フィードバックフォームを使用するために Jira のログインアカウントを持っている必要はありません。
始める前に: Jira 管理者グローバル権限を持つユーザーとしてログインする必要があります。
Jira の作業項目コレクターにアクセスする
In Jira applications, work item collectors are configured (and hence organized) on a per-space basis.
Jira で設定されているすべての作業項目コレクターにアクセスする方法
Choose Settings (), then System.
Select Work item collectors to open the page, which shows a list of all existing work item collectors in your Jira system.
Select the name of a space to access a more detailed list of work item collectors belonging to that space or select the name of a collector to access detailed information about it. On the work item collector page (containing detailed information), you can access:
An activity graph, showing the number of work items created via this collector (Y-axis) on a daily basis (X-axis).
A list of recent work item in reverse chronological order, which have been created via this collector.
To access work item collectors belonging to a specific space
Next to the name of your space in the sidebar, select More actions (•••), then Space settings.
サイドバーから [作業項目コレクター] を選択します。
Select the name of a work item collector to access detailed information about it — in particular, its recent activity and details on how to embed the collector into your website.
Add a work item collector to a space
Next to the name of your space in the sidebar, select More actions (•••), then Space settings.
サイドバーから [作業項目コレクター] を選択します。
Select the Add work item collector button.
In the top section of the page, specify the following:
名前 | Jira ユーザーインターフェイスで一貫して表示する作業項目コレクターの名前を指定します。 |
|---|---|
説明 | 作業項目コレクターの説明を指定します。この説明は、Jira ユーザー インターフェイスで一貫してコレクター名の隣に表示されます。 |
作業タイプ | Select the type of work item that you want created in Jira when visitors to your website submit your work item collector's Jira feedback form. |
Work item reporter | Specify the username that will be the default reporter of Jira work items created when visitors to your website submit your work item collector's Jira feedback form. |
報告者と一致 | 以下のいずれかを選択します。
If the Jira user does not have the Create work items space permission in your Jira space, the default reporter you specify above will be used as the reporter of the created work item. |
ブラウザ情報の収集 | Select this option to collect meta-information about your browser's statistics, which will be incorporated into work items created by submission of the Jira feedback form on your website. |
5. In the middle section of the Add work item collector page (entitled 'Trigger'), specify the following:
テキストのトリガー | Web サイトのトリガータブに表示される短い簡潔なフレーズを指定します。 |
|---|---|
スタイルのトリガー | Web サイトで表示するトリガー タブのスタイルを選択します。"カスタム" はトリガーを表示しませんが、生成されたスクリプトに Javascript を追加します。そのため、Web ページ上でカスタム トリガーを作成できます。 |
6. In the lower section of the Add work item collector page (entitled 'Work Item Collector Form'), specify the following:
テンプレート | Choose from the options provided. Typically, your choice would reflect the type of work item being created (i.e. chosen above). You can choose:
|
メッセージ | ダイアログボックスの一番上の青い「情報」ペインに表示されるメッセージを入力します。 |
7. Select Submit to save your changes.
Embedding a work item collector into your website
After selecting the Submit button to save your new work item collector, a page containing code snippets is displayed. Use the code and information provided to embed your new work item collector into your website.
If you accidentally navigate away from this page, you can easily retrieve the information that was on it by accessing your work item collector's details (above) and scrolling to the end of the page.
Edit a work item collector
Editing a work item collector should not require any changes to web pages that include the work item collector, unless you change the trigger style to or from a custom trigger. Changing the trigger style to or from a custom trigger will change the generated javascript, so you may need to change what you embed in any web page that includes the work item collector.
Log in to Jira as a space administrator or a user with the Administer Jira global permission.
Access the relevant space's list of work item collectors (above).
In the Operation drop-down for the work item collector you would like to edit, select Edit.
Update the work item collector, as desired.
[更新] を選択して変更を保存します。
Copy a work item collector
Copying a work item collector will create an entirely new collector and will not affect any existing collectors. You will need to embed it in whatever web pages you would like, just as if you had created a new collector.
Log in to Jira as a space administrator or a user with the Administer Jira global permission.
Access the relevant space's list of work item collectors (above).
In the Operation drop-down for the work item collector you would like to copy, select Copy.
All the information from the copied work item collector will be the same as the copied collector, with the exception of the name (which will be "Copy of " + the original name of the copied work item collector.)
Update the work item collector, as desired.
[送信] を選択して変更を保存します。
Disable or delete a work item collector
Access the relevant space's list of work item collectors (above).
On the list of the space's work item collectors, select Disable or Delete to respectively disable or delete the associated collector.
While a work item collector is disabled, its trigger tabs will still be visible on pages of your website(s) to which the work item collector code has been added until a user refreshes the page. However, selecting these triggers results in a message indicating that the collector is currently out of action.
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