What is a sandbox?
A sandbox is an isolated environment where you can experiment and test changes safely before applying them in production.
Every sandbox works like a replica of your production environment – it’s connected to it, has a similar URL, and includes either a subset or all of its data, depending on what you copy.
You can delete and recreate sandboxes, and any change you make within a sandbox won’t affect your production environment. Understand the states of a sandbox
Here are some ways you can use a sandbox:
Test configuration changes.
Train and onboard your team.
Preview upcoming changes and explore new features. Test upcoming changes in a sandbox
Try Atlassian apps and Marketplace apps. You can also add Marketplace apps that already have a paid subscription in your production environments. Manage apps for a sandbox
Test migration from server or Data Center to cloud using the Jira Cloud Migration Assistant or the Confluence Cloud Migration Assistant.
Based on your pricing plan, you can create multiple sandboxes for a single app and use each sandbox for a different purpose. This feature is currently in beta.
Sandbox feature availability
You can create sandboxes only for the following apps if you have a Premium or Enterprise plan:
Confluence
Jira
Jira Service Management
Jira Product Discovery
Service Level Agreements (SLAs) for sandboxes
We recommend that you don’t use a sandbox as the sole location of your data. Because your sandbox is not a production environment, it isn’t covered by the Service Level Agreements (SLAs) that cover Atlassian apps. For example, SLAs related to performance or data retention may not apply if the sandbox is destroyed.
Sandbox security and access
Not all users have access to the sandbox environment by default as it is a testing environment. When you create a sandbox, only the organization admins will have access to it. You’ll need to grant access to others, and how you do this depends on whether you have the centralized or the original user management experience. How to grant access to a sandbox
When you create a sandbox for apps encrypted with Bring You Own Key (BYOK) encryption, the sandbox data is also BYOK-encrypted. Otherwise, your sandbox data is encrypted using Atlassian-managed keys. What is BYOK encryption?
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