コピー対象となる製品データ

✅ Users and groups from active directories including Jira Service Management agents

✅ Portal-only customer accounts and Atlassian accounts with Customer role assigned

✅ Customer organizations related to selected Jira Service Management projects

❌ Customer organizations that are not related to selected Jira Service Management projects

プロジェクト タイプ

✅ Company-managed projects

Jira software and business projects that are team-managed:

✅ Any related: Issues, Entities, Configurations

✅ Any project references within company-managed projects

✅ Archived projects

✅ Jira Service Management team-managed projects

プロジェクト データ

Workflow functions:

✅ Validator: Permission, Required field, Field changed

✅ Condition

✅ Post function

✅ Assign to current user, Assign to reporter, Assign to lead

✅ Links to Jira issues, Confluence pages, and Web pages.

✅ Project avatars

✅ Custom issue type icons

❌ Custom field language translations

Workflow functions:

❌ Condition: Subtask blocking, InAnyProjectRoleCondition, UserInAnyGroupCondition

❌ Post function: Clear field value, Copy value from other field, Delegating, Update issue custom field

❌ Notification schemes (Supported for team-managed projects only. For company-managed projects, projects added to the default schemes in cloud)

❌ Automation rules (including project-level automation rules). More about import and export Jira automation rules

❌ Mail handlers

❌ Remote link histories

Jira プロジェクト データ

✅ Project details:
Name, Key, Project type, Project category, Description, Project lead, and Default assignee

✅ Project roles

✅ Issue types

✅ Issue type scheme

✅ Workflow scheme

✅ Field configuration scheme

✅ Workflows (links to the migrated workflow scheme with status and transitions)

✅ Screens

✅ Screen schemes

✅ Status category

✅ Permission schemes

✅ Issue security:
Level, Scheme, and Permission

✅ Issue rank

✅ Epics (epic link):
Epic name, Epic color, Epic status, and Issue rank

✅ Original Estimate

✅ Remaining Estimate

✅ Flagged

✅ Components

✅ Environment

✅ Sprints

✅ Versions:
Affects versions, and Fix versions

❌ Workflows and permission schemes (that are not linked to any project won't be migrated)

Jira Service Management プロジェクト データ

✅ Queues

✅ Request types

✅ Request type groups

✅ Customer organizations

✅ Customer organization user association

✅ SLA calendars

✅ SLA Time Metric configuration

✅ Approvals

✅ Customer notifications

✅ Reports

✅ CSAT setting

✅ CSAT comment

✅ Portal settings

✅ Language support

✅ Features

❌ Knowledge bases

❌ Help center login message

❌ Help center site-wide announcement

❌ Customized look and feel for help center

❌ Help center home page layout

❌ Virtual service agent intents

❌ Virtual service agent standard flows

❌ Virtual service agent settings and channels

❌ Virtual service agent conversations

❌ Assets

❌ Jira automation

❌ Email settings

❌ Services

❌ On-call Schedule

❌ Change calendar

❌ Chat

❌ Widget

❌ External resources

❌ Issue collector

❌ Versions

❌ People

課題データ

✅ Summary

✅ Description

✅ Issue type

✅ Status

✅ Priority

✅ Resolution

✅ Labels

✅ Reporter

✅ Assignee

✅ Due date

✅ Subtasks

✅ Some custom fields:
Text, Date, Number, Time, Labels, URL, Select list (single choice), Select list (multiple choice), Checkbox, Radio button, User picker (single, multiple), Single and multi-version picker, Group custom fields, Multi-line text, Date of first response, and Environment

✅ @mentions

✅ Watchers and votes

✅ Issue links (including link types)

✅ Attachments (media, files)

✅ Comments

✅ Comments with security

✅ Story points

✅ Time spent

✅ Issue history

✅ Issue work log

❌ Some custom fields:
Select list (cascading), Project picker, Affected services, Responders, and Asset object

Jira Software ボード

✅ Boards linked to more than one project

✅ Filters linked to more than one project

✅ Filters not linked to any boards

✅ Boards linked to one project only

✅ Boards:
Name, Administrators, Filters and permissions, Share permission, and Location

✅ Advanced board settings:
Column names and status mapping, Swimlanes, Time statistic/estimation, Quick filters, Card colors, and Subquery

エンティティと権限

✅ Remote links

❌ Global permissions

❌ General configuration (e.g., timezone, language)

❌ Dashboards

❌ Boards with non-existent/deleted filters won't be migrated

❌ Confluence links (links in destination site will continue to link to source site)

アプリ

❌ Apps and app data (to migrate app data, contact the respective Marketplace Partner)

Jira のプラン

❌ Scenarios

❌ Unsaved changes from auto-schedule

❌ Saved views

✅ Users and groups

❌ Any permissions settings (space or page) associated with groups will be lost during import unless a group with the same name already exists in the destination site.

グループの権限設定を維持するには、スペースをインポートする前に、すべてのグループで移行先サイトに同じ名前の対応するグループがすでに存在することをご確認ください。この確認は、最初にユーザーとグループをインポートしたあと、スペースをインポートすると簡単に実行できます。 

スペース タイプ (選択した場合)

✅ Active spaces

✅ Personal spaces

✅ Archived spaces

Confluence スペース データ

✅ Space details:
Space logo, Name, Key, Categories, and Description

✅ Sidebar settings

✅ Content status settings

✅ Space permissions

✅ Look and feel:
Themes, Space templates, Page layout (header and footer), and PDF export customizations

✅ Pages & blogs (including archived items and items in the trash)

❌ Analytics data

❌ Space shortcuts

❌ Related pages settings

❌ Whiteboards

❌ Databases

ページ/ブログのデータ

✅ Title

✅ Content (including history)

✅ Labels

✅ Restrictions

✅ Comments (including history)

✅ Attachments (including history)

✅ Likes

✅ Page restrictions

✅ Links are migrated, but some links in destination site will continue to link to source site

✅ Default page statuses

✅ Stock Unsplash images in headers

✅ Watched pages

❌ Analytics data

❌ Reactions

❌ Custom uploaded images in headers

❌ Custom emojis (page and in title)

❌ Public links (these will need to be newly generated)

エンティティと権限

Site level settings:

❌ Configuration: General configuration (e.g., timezone, language), Further configuration, Languages, Shortcut links, Global templates, and Code macro administration

❌ Security: Security configuration, Global permissions, and Default space permissions

❌ Look and Feel: Themes, Colour scheme, Site logo and favicon, Header and footer, and Default space logo

❌ Administration: Audit log, Application links, and Application navigator

ユーザー プロファイル

❌ User avatars (users will need to update their avatars after data copy)

❌ Passwords (unless you've set up SSO, users will need to reset their passwords after data copy)

アプリ

❌ Apps and app data stored with the vendor (to copy app data, contact the respective Marketplace Partner)

❌ Team Calendars