“Organization effectiveness scorecard” dashboard template

This dashboard displays organizational-level scorecards to help highlight how each department is working.

Controls on the dashboard

Use the following controls to configure the dashboard:

Date range

“Calendar” control to filter charts to display data relating to work items completed during the selected date range.

Work types to consider

“Dropdown” control to select specific work types that you want this dashboard to consider.

If you reset this control, the charts will look at work items of all types.

Work item labels to ignore

“Dropdown” control to select specific work item labels that you want this dashboard to ignore.

If you reset this control, the charts will look at all work items with any label.

You can filter all charts on the dashboard by the “Calendar” control labeled Date range, work types to consider, and work item labels to ignore.

Mapping categories of work

Mapping work items into categories of work helps teams keep track of and prioritize the effort spent in each category. At Atlassian, we bucket the work (in other words, Jira work items) into four categories: Run the business, Change the business, Developer productivity, and Team management.

To map the work categories:

  1. Use the “Text input” controls to specify the names of the categories of work

  2. Use the “Dropdown” controls to specify the Jira work item labels that map to each category of work

Note the following:

  • If a work item maps to multiple labels, the charts will map the work item to the first label match in the list.

  • The first category of work (default is “Run the business”) in this mapping is also used as the target goal in some charts, as we believe teams should spend less than 10% of their time working on this category.

Scorecards for your entire organization

Work item cycle time (target <7 days)

The number of work items that were completed in the selected date range that hit or miss the target cycle time of fewer than seven days.

Time spent by work categories

The time spent in days on each work category during the selected date range.

Number of uncategorized work items

The number of categorized and uncategorized work items.

Scorecards for individual departments

You can configure up to three departments in this dashboard. For each department, select the project categories that are most relevant to them from the “Dropdown” control labeled Project categories in Department.

Work items with cycle time <7 days

For the selected project categories, the number of work items that were completed in the selected date range that hit or miss the target cycle time of fewer than seven days.

Time spent by work category

For the selected project categories, the time spent in days on each work category during the selected date range.

Epic progress

The number of work items in each work item status for each epic in the selected project categories.

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