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Atlassian Analytics is in open beta

Only customers with a Cloud Enterprise plan for Jira Software or Jira Service Management have access to Atlassian Analytics.

Monitor chart performance

You must have permission to edit or manage the dashboard to view its charts’ performance data.

To check a chart’s query performance:

  1. Hover over the chart.

  2. Select More actions () > Review performance.

A pop-up titled Performance breakdown will appear.

There are two tabs in this pop-up that will help you analyze your chart’s performance: stats and logs.

Stats

View aggregated statistics about your query performance:

  • Min query duration - The shortest amount of time taken for one of the chart’s queries to complete

  • Avg query duration - The average execution time for all queries in the chart. We don’t recommend using this as the sole indicator for your chart’s performance.

  • Max query duration - The longest amount of time taken for one of the chart’s queries to complete

  • Query performance - A bar line chart showing the chart’s query performance over the last two weeks:

    • Total query times - A sum of the completion times for all queries that were run for the chart that day

    • Average query times - The average execution time for all queries that were run for the chart that day

    • Total number of queries - A line that plots the number of queries that were run for the chart

Logs

View a full list of the queries that were run for the chart. Each record in the log contains the following details:

  • Start time - When the query was run

  • Duration - The time (in seconds) it took for the query to complete

  • Query - The full SQL query that was run

    • Cause - What triggered the query to run

    • Data source - The data source that is queried

    • If the query failed, the log will show the error that the data source returned.

Use these logs to pinpoint any long-running queries that may need some optimization.

Additional Help