Learn how to add Atlassian Analytics to a site and understand what you need to query data and create charts.
New queries to update your dashboard’s cache are only sent to your original data source when one of the following occurs:
A dashboard is opened and is being viewed (depending on the “refresh dashboard” setting)
A dashboard subscription is being generated
The cache is expired and a person refreshes the dashboard
Someone runs an ad-hoc query
Someone modifies a chart’s query and re-runs the query
Someone manually refreshes the dashboard
Someone manually refreshes a chart
Someone changes the value of a variable control
If none of these criteria are met, new queries are not sent from your dashboard to your original data source.
Sending new queries requires using your data source’s resources. If your data source receives too many queries at one time, some or many of those queries may timeout, leading to the performance issues you’re experiencing.