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When are queries sent to a data source?

Analytics is now Insights

All of the Analytics capabilities of the app remain unchanged. You can continue using your existing dashboards, charts, and smart links alongside the new Rovo-powered features. These features combine work and data context to provide reliable answers, create a shared understanding of data, and build dashboards that your team can depend on.

Read about this change

New queries to update your dashboard’s cache are only sent to your original data source when one of the following occurs:

  • A dashboard is opened and is being viewed (depending on the “refresh dashboard” setting)

  • A dashboard subscription is being generated

  • The cache is expired and a person refreshes the dashboard

  • Someone runs an ad-hoc query

  • Someone modifies a chart’s query and re-runs the query

  • Someone manually refreshes the dashboard

  • Someone manually refreshes a chart

  • Someone changes the value of a variable control

If none of these criteria are met, new queries are not sent from your dashboard to your original data source.

Sending new queries requires using your data source’s resources. If your data source receives too many queries at one time, some or many of those queries may timeout, leading to the performance issues you’re experiencing.

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