Learn how to connect and manage your connected Atlassian data and external data.
Learn how to create insightful charts and dashboards with your organization’s data.
Learn how to use Visual SQL to create queries and transform data for making charts.
Need feedback on data? Learn how to share charts and dashboards with teammates so they can leave comments.
Learn how to grant resource access to the people who need it.
Learn how to manage your workspace and how to monitor your workspace activity.
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New queries to update your dashboard’s cache are only sent to your original data source when one of the following occurs:
A dashboard is opened and is being viewed (depending on the “refresh dashboard” setting)
A dashboard subscription is being generated
The cache is expired and a person refreshes the dashboard
Someone runs an ad-hoc query
Someone modifies a chart’s query and re-runs the query
Someone manually refreshes the dashboard
Someone manually refreshes a chart
Someone changes the value of a variable control
If none of these criteria are met, new queries are not sent from your dashboard to your original data source.
Sending new queries requires using your data source’s resources. If your data source receives too many queries at one time, some or many of those queries may timeout, leading to the performance issues you’re experiencing.
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