"Organization DevOps effectiveness scorecard" template
This dashboard template is only available for Atlassian Data Lake connections that include Jira data and have scope of data set to “All”. Read more about how to connect to the Atlassian Data Lake.
This dashboard displays organizational-level scorecards to help highlight how the whole company is performing with a department-level aggregated view.
Controls on this dashboard
Use the following controls to configure the dashboard:
Date range | “Calendar” control to filter charts to display data relating to work items completed during the selected date range. |
|---|---|
Work types to consider | “Dropdown” control to select specific work types that you want this dashboard to consider. If you reset this control, the charts will look at work items of all types. |
Work item labels to ignore | “Dropdown” control to select specific work item labels that you want this dashboard to ignore. If you reset this control, the charts will look at all work items with any label. |
Work types to configure as bugs | “Dropdown” control to select specific work types that you want this dashboard to consider as bugs. If you reset this control, the charts will look at work items of all types. |
You can filter all charts on the dashboard by the “Calendar” control labeled Date range, work types to consider, and work types to ignore.
Mapping categories of work
Mapping work items into categories of work helps teams keep track of and prioritize the effort spent in each category. At Atlassian, we bucket the work (in other words, Jira work items) into four categories: Run the business, Change the business, Developer productivity, and Team management.
To map the work categories:
Use the “Text input” controls to specify the names of the categories of work
Use the “Dropdown” controls to specify the Jira work item labels that map to each category of work
Note that if a work item maps to multiple labels, the charts will map the work item to the first label match in the list.
Charts on the dashboard
Scorecards for your entire organization
Work item cycle time (target <7 days)
The number of work items that were completed in the selected date range that hit or miss the target cycle time of fewer than seven days.
Delivery metrics
Supporting metrics like median cycle time, number of work items completed and deployment frequency are added with work item cycle time to fill the complete picture around delivery.
Time spent by work categories
The time spent in days on each work category during the selected date range.
Work category breakdown
The percentage of work not mapped under the four categories mentioned in the above chart.
New work vs. defects
The split between the work done on new development versus fixing defects.
Defect breakdown
Understand more about defects by looking at the total bugs raised, % of bugs and mean bug resolution time.
Scorecards for individual departments
You can configure up to three departments in this dashboard. For each department, select the project categories that are most relevant to them from the corresponding “Dropdown” control labeled Project categories in Department.
Work items with cycle time <7 days
For the selected project categories, the number of work items that were completed in the selected date range that hit or miss the target cycle time of fewer than seven days.
Time spent by work category
For the selected project categories, the time spent in days on each work category during the selected date range.
Epic breakdown
The number of work items in each work item status for each epic in the selected project categories.
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