“Flow metrics (Jira work types view)” dashboard template
Value stream management (VSM) is a business technique that focuses on how an organization’s software development lifecycle (SDLC) is delivering value to its customers. Value streams are a set of steps an organization takes in order to deliver value to its customers, from the initial request to the final delivery of business value. The objective is to view SDLC from the point of view of a customer.
Flow metrics measure how much value is being delivered to the customer through the app’s value streams. It also measures the time it takes to deliver value while identifying any bottlenecks in the end-to-end SDLC.
This dashboard shows the following six flow metrics for VSM analytics:
Throughput: The number of work item completed in a set time period
Work profile: The proportion of each work type delivered in a set time period
Lead time: The time from work item creation to completion
Cycle time: The elapsed time from when work is started to when it is completed
Work in progress: The number of work items that have been started and remain either active or waiting
Flow efficiency: The proportion of time that work items are active against their total cycle time
You can filter the entire dashboard by projects, a specific date range, Jira work types, and Jira work item labels.
Flow metrics configurations
In-Progress statuses: Select the Jira work item statuses that you categorize as in-progress statuses. The available work item statuses in the dropdown belong to the “In progress” status category for Jira work items.
Done statuses: Select the Jira work item statuses that you categorize as done statuses. The available work item statuses in the dropdown belong to the “Done” status category for Jira work item.
Active statuses when work is in progress: Select the Jira work item statuses to be considered as active statuses once the work has started. Active statuses are a subset of the statuses chosen in “In-Progress statuses” above. Flow efficiency measures the time spent actively working on a work item against the total cycle time.
You can set default values for each of these mappings by editing the settings of each control. Learn more about how to manage controls.
Charts on the dashboard
This dashboard contains the following charts:
Summary
Five single value charts showing the work items completed per month, work items in progress, lead time, cycle time and flow efficiency over the selected date range
Throughput
The number of work items completed over the selected date range
Work profile
The proportion of each work type completed over the selected date range
Lead time
The time (in days) taken from when a work item was created to when it was completed.
If a work item transitions in and out of “Done” status more than once, then the date corresponding to the latest transition into the “Done” status is used. Also, only the work items with the current status as “Done” are considered.
Cycle time
The time (in days) when work was started to when it was completed.
If a work item transitions in and out of the “In progress” status more than once, then the date corresponding to the first transition into the “In progress” status is used.
If a work item transitions in and out of “Done” status more than once, then the date corresponding to the latest transition into the “Done” status is used. Also, only the work items with the current status as “Done” are considered.
Work items in progress
The average number of work items in progress over the corresponding one-month period
Flow efficiency
Flow efficiency for each work type over the selected date range
Flow efficiency measures the time spent actively working on a work item against the total cycle time. This chart also shows the overall efficiency across all selected work types.
Detailed table view
Shows the status transitions for Jira work items.
It shows only work items that are still open at any point during the selected date range. The row limit for the table is 10,000.
You can also filter this data by work item key using the “Dropdown” above the table.
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