Data share schema for Jira family of products

Data shares aren’t available in the Atlassian Government environment.

We're updating our terminology in Jira

“Work” is the new collective term for all items tracked in Jira. As we roll out these changes, you may still see the term “issue” in some areas.

Read more about this update

The Jira family of products share many of the same tables. In other words, data for the available Jira apps in the Atlassian Data Lake are aggregated into the same set of tables.

Schema diagram showing key connections between tables in the data share schema for Jira products..

The diagram above shows key relationships between the tables in the schema for the Jira family of products. Columns in bold are the primary keys of the table that they’re in.

Tables for component data

Jira component

The jira_component table lists all your global Jira components, which are created in Compass.

The table uses the following columns:

Component ID

The unique identifier of the component.

SQL name

component_id

Data type

String

Component ref

The identifier of the component within a Jira site.

SQL name

component_ref

Data type

String

Description

The description of the component.

SQL name

description

Data type

String

Name

The name of the component.

SQL name

name

Data type

String

Type

The type of the component.

SQL name

type

Data type

String

Jira issue component mapping

The jira_issue_component_mapping table holds associations between work items and project components.

The table uses the following columns:

Global component ID

The unique identifier of a global Jira component.

SQL name

global_component_id

Data type

String

Issue ID

The unique identifier of a work item.

SQL name

issue_id

Data type

String

Foreign key

Links to a record in the jira_issue_enhanced_table table.

Project component ID

The unique identifier of a project component.

SQL name

project_component_id

Data type

String

Foreign key

Links to a record in the jira_project_component table.

Project ID

The unique identifier of a project.

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Jira project component

The jira_project_component table lists your project components.

The table contains the following columns:

Assignee type

The type of assignee that is assigned to work items created with this component. The assignee type for the project component can be one of the following: project lead, unassigned, component lead, or project default.

SQL name

assignee_type

Data type

String

Example values

  • COMPONENT_LEAD

  • PROJECT_LEAD

  • PROJECT_DEFAULT

  • UNASSIGNED

Component ID

The unique identifier of the project component. Use this as the primary key for this table.

SQL name

component_id

Data type

String

Component lead ID

The unique identifier of the person designated as being responsible for work items that have the component.

SQL name

component_lead_id

Data type

String

Component ref

The identifier of the component within a Jira site.

SQL name

component_ref

Data type

BigInt

Name

The name of the project component.

SQL name

name

Data type

String

Project ID

The unique identifier of the project that contains the component.

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Tables for work item data

Jira issue enhanced table

The jira_issue_enhanced_table table contains information about all your Jira work items.

The table contains the following columns:

Assignee account ID

The unique identifier of the person assigned to the work items.

SQL name

assignee_account_id

Data type

String

Foreign key

Links to a record in the atlassian_account table in the data share schema for organization data.

Created at

The date and time (UTC time zone) when the work item was created.

SQL name

created_at

Data type

Timestamp

Creator account ID

The unique identifier of the person who created the work item.

SQL name

creator_account_id

Data type

String

Foreign key

Links to a record in the atlassian_account table in the data share schema for organization data.

Description

The description of the work item.

SQL name

description

Data type

String

Due date

The due date (UTC time zone) of the work item.

SQL name

due_date

Data type

Timestamp

Environment

A short description of the environment in which the work item occurred.

SQL name

environment

Data type

String

Is archived

Indicates whether or not the work item is currently archived.

SQL name

is_archived

Data type

Boolean

Issue ID

The unique identifier of the work item. Use this as the primary key for this table.

SQL name

issue_id

Data type

String

Issue key

The number of the work item within the project.

SQL name

issue_key

Data type

String

Example value

TEST-12

Issue ref

The identifier of the work item within a Jira site.

It can be used to associate this record with the work item identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

issue_ref

Data type

String

Issue type

The type of work item.

SQL name

issue_type

Data type

String

Issue type hierarchy level

The work type hierarchy level of the work item.

SQL name

issue_type_hierarchy_level

Data type

String

Issue type hierarchy name

The work type hierarchy name of the work item.

SQL name

issue_type_hierarchy_name

Data type

String

Original time estimate secs

This column requires time-tracking to be enabled.

The original time estimate (in seconds) that was set.

SQL name

original_time_estimate_secs

Data type

Float

Parent issue ID

The unique identifier of the immediate parent of the work item.

SQL name

parent_issue_id

Data type

String

Foreign key

Links to another record in the jira_issue_enhanced_table table.

Priority

The current work item priority.

SQL name

priority

Data type

String

Priority sort order

The sequence order of the priority, matching its order of appearance in the Jira app.

SQL name

priority_sort_order

Data type

Int

Project ID

The unique identifier of the project that the work item is in.

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Reporter account ID

The unique identifier of the person who reported the work item.

SQL name

reporter_account_id

Data type

String

Foreign key

Links to a record in the atlassian_account table in the data share schema for organization data.

Resolution

The current work item resolution.

SQL name

resolution

Data type

String

Resolution at

The date and time (UTC time zone) when the work item was resolved.

SQL name

resolution_at

Data type

Timestamp

Resolution sort order

The sequence order of the resolution, matching its order of appearance in the Jira app.

SQL name

resolution_sort_order

Data type

Int

Status

The current work item status.

SQL name

status

Data type

String

Status category

The status category of the current work item status.

SQL name

status_category

Data type

String

Status sort order

The sequence order of the status, matching its order of appearance in the Jira app.

SQL name

status_sort_order

Data type

Int

Story points

Only holds data for work items in team-managed projects. To get story points for work items in company-managed projects, use the “Issue field” table.

The number of story points assigned to the issue.

This field is populated with either the value in the “Story point estimate” field or the “Story Points” field (as long as the default configuration is unchanged), but it will prioritize the value in the “Story point estimate” field if both fields are used on the same work item.

SQL name

story_points

Data type

Float

Summary

The summary of the work item.

SQL name

summary

Data type

String

Team ID

The unique identifier of the team associated with the work item.

SQL name

team_id

Data type

String

Foreign key

Links to a record in the atlassian_team table in the data share schema for organization data.

Time estimate secs

This column requires time-tracking enabled.

The estimated time (in seconds) remaining from the original estimate.

SQL name

time_estimate_secs

Data type

Float

Time spent secs

This column requires time-tracking enabled.

The amount of logged work (in seconds). The field is NULL if there is no time spent.

SQL name

time_spent_secs

Data type

Float

Updated at

The date and time (UTC time zone) when the work item was last updated.

SQL name

updated_at

Data type

Timestamp

URL

The URL of the work item.

SQL name

url

Data type

String

Jira issue field

The jira_issue_field table lists the contents of Jira fields, including custom fields.

The table contains the following columns:

Field ID

The unique identifier of the Jira work item field. Use this as the primary key for this table.

SQL name

field_id

Data type

String

Field type key

Indicates the type of field.

SQL name

field_type_key

Data type

String

Issue ID

The unique identifier of a work item.

SQL name

issue_id

Data type

String

Foreign key

Links to a record in the jira_issue_enhanced_table table.

Project ID

The unique identifier of a project.

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Value

The contents of the Jira field for this work item. The type of data represented by this string will depend on the field.

SQL name

value

Data type

String

Jira issue field metadata

The jira_issue_field_metadata table holds additional information about each Jira work item field.

The table contains the following columns:

Field ref

The identifier of the field within a Jira site.

It can be used to associate this record with the field identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

field_ref

Data type

String

Issue field ID

The unique identifier of the work item field that’s associated with the metadata.

SQL name

issue_field_id

Data type

String

Foreign key

Links to a record in the jira_issue_field table.

Key

The key of the work item field. The key can hold a different value to the ID when it’s defined by plugins.

SQL name

key

Data type

String

Name

The name of the work item field.

SQL name

name

Data type

String

Type

The type of data stored in the work item field.

SQL name

type

Data type

String

Jira issue field option

The jira_issue_field_option table stores the selectable set of values for the following types of Jira work item fields: select lists, multi-select lists, cascading select lists, radio buttons, and multi-checkboxes.

The table contains the following columns:

Field ID

The unique identifier of the work item field.

SQL name

field_id

Data type

String

Foreign key

Links to a record in the jira_issue_field table.

Issue field option ID

The unique identifier of the work item field option. Use this as the primary key for this table.

SQL name

issue_field_option_id

Data type

String

Issue field option ref

The identifier for the work item field option within a Jira site.

SQL name

issue_field_option_ref

Data type

String

Value

The value that the work item field option contains.

SQL name

value

Data type

String

Jira issue fix version mapping

The jira_issue_fix_version_mapping table holds associations between work items and project versions that are fix versions for a work item.

The table contains the following columns:

Issue ID

The unique identifier of a work item.

SQL name

issue_id

Data type

String

Foreign key

Links to a record in the jira_issue_enhanced_table table.

Project ID

The unique identifier of a project.

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Version ID

The unique identifier of a project version, which is the fix version of the work item.

SQL name

version_id

Data type

String

Foreign key

Links to a record in the jira_project_version table.

Jira issue history change item

The jira_issue_history_change_item table provides details of each Jira work item’s changes, capturing information such as when a field was updated, what the previous and new values are, and who made the change. If multiple updates are made at the same time, these updates will share the same changelog ID.

The table contains the following columns:

Author ID

The unique identifier of the author.

SQL name

author_id

Data type

String

Changelog ID

The unique identifier of the changelog. Change items will share the same changelog ID if they were updated at the same time.

SQL name

changelog_id

Data type

String

Created at

The date and time (UTC time zone) when the change was made.

SQL name

created_at

Data type

Timestamp

Field

The name of the field that was changed.

SQL name

field

Data type

String

Field ID

The unique identifier of the field that was changed.

SQL name

field_id

Data type

String

Foreign key

Links to a record in the jira_issue_field table.

Field type

The type of the field that was updated.

It can be NULL if the field was removed since the history record was created.

SQL name

field_type

Data type

String

Issue history ID

The unique identifier of the work item history associated with the history change item.

SQL name

issue_history_id

Data type

String

Issue ID

The unique identifier of a work item that was updated.

SQL name

issue_id

Data type

String

Foreign key

Links to a record in the jira_issue_enhanced_table table.

New string

A string representing the value of the field after the change.

SQL name

new_string

Data type

String

New value

The value of the field after the change.

SQL name

new_value

Data type

String

Old string

A string representing the value of the field before the change.

SQL name

old_string

Data type

String

Old value

The value of the field before the change.

SQL name

old_value

Data type

String

The jira_issue_link table represents a link between two Jira work items. All work items come in pairs of rows, one for an inward relationship and another for an outward relationship.

Examples:

  • Outward relationship: ABC-1 blocks ABC-2

  • Inward relationship: ABC-2 is blocked by ABC-1

The table uses the following columns:

Issue ID

The unique identifier of the work item that the link relates from.

SQL name

issue_id

Data type

String

Foreign key

Links to a record in the jira_issue_enhanced_table table.

The unique identifier of the type of work item link the relationship is.

SQL name

issue_link_type_id

Data type

String

Foreign key

Links to a record in the jira_issue_link_type table.

The direction the relationship flows.

SQL name

link_direction

Data type

String

Example values

  • inward

  • outward

The unique identifier of the work item link. Use this as the primary key for work item link data.

SQL name

link_id

Data type

String

Linked issue ID

The unique identifier of the work item that the link relates to.

SQL name

linked_issue_id

Data type

String

Foreign key

Links to a record in the jira_issue_enhanced_table table.

The jira_issue_link_type table contains information about the work item link type.

The table contains the following columns:

The unique identifier of the type of work item link.

SQL name

issue_link_type_id

Data type

String

ID value

Do not use.

SQL name

id_value

Data type

String

Name

The name of the type of work item link the relationship is.

SQL name

name

Data type

String

Inward

The inward description of the work item link type.

SQL name

inward

Data type

String

Example value

Duplicated by

Outward

The outward description of the work item link type.

SQL name

outward

Data type

String

Example value

Duplicates

Jira issue priority

The jira_issue_priority table holds information about each work item priority.

The table contains the following columns:

Name

The name of the work item priority.

SQL name

name

Data type

String

Priority ID

The unique identifier of the work item priority. Use this as the primary key for this table.

SQL name

priority_id

Data type

String

Priority ref

The identifier of the work item priority within a Jira site.

It can be used to associate this record with the priority identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

priority_ref

Data type

String

Sort order

The rank of the work item priority.

SQL name

sort_order

Data type

BigInt

Jira issue resolution

The jira_issue_resolution table holds information about each work item resolution.

The table contains the following columns:

Issue resolution ID

The unique identifier of the work item resolution. Use this as the primary key for the table.

SQL name

issue_resolution_id

Data type

String

Name

The name of the work item resolution.

SQL name

name

Data type

String

Resolution ref

The identifier of the work item resolution within a Jira site.

It can be used to associate this record with the resolution identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

resolution_ref

Data type

String

Sort order

Ranks the order of the work item resolutions.

SQL name

sort_order

Data type

BigInt

Jira issue status

The jira_issue_status table holds information about each work item status.

The table contains the following columns:

Category name

The name of the category that the work item status belongs to.

SQL name

category_name

Data type

String

Issue status ID

The unique identifier of the work item status. Use this as the primary key for the table.

SQL name

issue_status_id

Data type

String

Name

The name of the work item status.

SQL name

name

Data type

String

Status rank

The rank of the status used to order the work item statuses.

SQL name

status_rank

Data type

BigInt

Status ref

The identifier of the work item status within a Jira site.

It can be used to associate this record with the status identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

status_ref

Data type

String

Jira issue type

The jira_issue_type table holds information about each work type.

The table contains the following columns:

Hierarchy level

The hierarchy level of the work type.

SQL name

hierarchy_level

Data type

Int

Hierarchy name

The hierarchy name of the work type.

SQL name

hierarchy_name

Data type

String

Issue type ID

The unique identifier of the work type. Use this as the primary key for the table.

SQL name

issue_type_id

Data type

String

Issue type ref

The identifier of the work type within a Jira site.

It can be used to associate this record with the work type identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

issue_type_ref

Data type

String

Name

The name of the work type.

SQL name

name

Data type

String

Project ID

The unique identifier of the project that the work type belongs to.

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Jira issue worklog

The jira_issue_worklog table indicates the amount of time that’s been spent on a work item and records each work log entry (in other words, each time that’s logged on a work item).

Authored by

The unique identifier of the person who created the work log entry and to whom the time will be attributed.

SQL name

authored_by

Data type

String

Foreign key

Links to a record in the atlassian_account table in the data share schema for organization data.

Created at

The date and time (UTC time zone) when the work log entry was created.

SQL name

created_at

Data type

Timestamp

Document content

The work log document details in ADF format.

SQL name

document_content

Data type

String

Group ID

Do not use.

SQL name

group_id

Data type

String

Issue ID

The unique identifier of the work item that the work log belongs to.

SQL name

issue_id

Data type

String

Foreign key

Links to a record in the jira_issue_enhanced_table table.

Issue worklog ID

The unique identifier of the work log entry. Use this as the primary key for work log data.

SQL name

issue_worklog_id

Data type

String

Role ref

Do not use.

SQL name

role_ref

Data type

String

Started at

The date and time (UTC time zone) when the work on the work item was started.

SQL name

started_at

Data type

Timestamp

Time spent (seconds)

The time (in seconds) logged on the work item.

SQL name

time_spent_seconds

Data type

BigInt

Updated at

The date and time (UTC time zone) when the work log entry was last updated.

SQL name

updated_at

Data type

Timestamp

Updated by

The unique identifier of the person who last updated the work log entry.

SQL name

updated_by

Data type

String

Foreign key

Links to a record in the atlassian_account table in the schema for organization data.


Tables for project data

Jira project

The jira_project table lists all your Jira projects.

The table contains the following columns:

Avatar ref

A reference to the icon of the project. You can use it to create the avatar URL.

SQL name

avatar_ref

Data type

String

Category ID

The unique identifier of the project category.

SQL name

category_id

Data type

String

Foreign key

Links to a record in the jira_project_category table.

Created at

The date and time (UTC time zone) when the project was created.

SQL name

created_at

Data type

Datetime

Default assignee type

The default assignee setting for the project.

SQL name

default_assignee_type

Data type

String

Description

The description of the project.

SQL name

description

Data type

String

Key

The unique key of the project.

SQL name

key

Data type

String

Lead account ID

The unique identifier of the person defined as the project lead.

SQL name

lead_account_id

Data type

String

Foreign key

Links to a record in the atlassian_account table in the data share schema for organization data.

Name

The name of the project.

SQL name

name

Data type

String

Project ID

The unique identifier of the project. Use this as the primary key for this table.

SQL name

project_id

Data type

String

Project ref

The identifier of the project within a Jira site.

It can be used to associate this record with the project identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

project_ref

Data type

BigInt

Status

The status of the project.

SQL name

status

Data type

String

Example values

  • active - Default state for all projects that haven’t been archived or put in the trash

  • archived - The project was archived and inactive. More about archiving projects.

  • deleted - The project is in the trash, where it has 60 days before it’s permanently deleted. Jira admins can restore the dashboard anytime within those 60 days.

Type

The type of Jira project (in other words, Jira, Jira Service Management, and so on).

SQL name

type

Data type

String

Updated at

The date and time (UTC time zone) when the project was last updated.

SQL name

updated_at

Data type

Datetime

Jira project category

The jira_project_category table lists your project categories.

The table contains the following columns:

Category ID

The unique identifier of the project category. Use this as the primary key for the table.

SQL name

category_id

Data type

String

Category ref

The identifier of the project category within a Jira site.

It can be used to associate this record with the category identifier in Jira’s REST APIs and URLs, but does not guarantee uniqueness across multiple workspaces.

SQL name

category_ref

Data type

String

Name

The name of the project category.

SQL name

name

Data type

String

Jira project version

The jira_project_version table lists your project versions.

The table contains the following columns:

Description

The description of the project version.

SQL name

description

Data type

String

Name

The name of the project version.

SQL name

name

Data type

String

Project ID

The unique identifier of the project associated with the project version.

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Project version ID

The unique identifier of the project version. Use this as the primary key for the table.

SQL name

project_version_id

Data type

String

Released at

The release date of the project version.

SQL name

released_at

Data type

date

Sort order

Ranks the order of the project versions.

SQL name

sort_order

Data type

BigInt

Started at

The start date of the project version.

SQL name

started_at

Data type

Date

Status

The status of the project version.

SQL name

status

Data type

String

Version ref

The identifier of the project version within a Jira site.

SQL name

version_ref

Data type

BigInt

Jira sprint

The jira_sprint table lists your sprints.

The table contains the following columns:

Completed at

The date and time the sprint’s status changed to closed. This signifies that the sprint was completed.

SQL name

completed_at

Data type

Timestamp

Created at

The date and time the sprint was created.

SQL name

created_at

Data type

Timestamp

Goal

A brief explanation of what the team plans to achieve during the course of the sprint.

SQL name

goal

Data type

String

Name

The name of the sprint.

SQL name

name

Data type

String

Original board ID

The unique identifier of the board where the sprint was originally planned/created. This doesn’t mean the sprint was started on this board as you can create a sprint on one board then start the sprint on a separate board, and the original board will be where the sprint was created.

SQL name

original_board_id

Data type

String

Projected to start at

The date and time the sprint was projected to start.

SQL name

projected_to_start_at

Data type

Timestamp

Projected to end at

The date and time the sprint was projected to end.

SQL name

projected_to_end_at

Data type

Timestamp

Sort order

The order in which sprints are displayed in the backlog. Moving a sprint up or down will result in a change to the sort order.

SQL name

sort_order

Data type

BigInt

Sprint ID

The unique identifier of the sprint.

SQL name

sprint_id

Data type

String

Sprint ref

The identifier of the sprint within a Jira site.

SQL name

sprint_ref

Data type

String

Status

The current status of the sprint.

SQL name

status

Data type

String

Example values

  • active

  • closed

  • future

  • unrecognized


Tables specific to Jira Service Management

Atlassian service refined

The atlassian_service_refined table lists your Atlassian services defined in Jira Service Management. It uses the following columns:

Created at

The date and time the service was created.

SQL name

created_at

Data type

Timestamp

Description

A description of the service and the functionality it provides.

SQL name

description

Data type

String

Name

The name of the service.

SQL name

name

Data type

String

Opsgenie owner team ID

The unique identifier of the Opsgenie team that owns the service.

SQL name

opsgenie_owner_team_id

Data type

String

Service ID

The unique identifier of the service.

SQL name

service_id

Data type

String

Tier

Indicates how critical a service is to the operation of your business.

SQL name

tier

Data type

String

Example values

tier1 (most critical), tier2, tier3, tier4 (least critical)

Type

The type of service.

SQL name

type

Data type

String

Updated at

The date and time the service was last updated.

SQL name

updated_at

Data type

Timestamp

JSM affected service

Affected services ID

The unique identifier of the affected service.

SQL name

affected_services_id

Data type

String

Field ID

The unique identifier of a field.

SQL name

field_id

Data type

String

Issue ID

The unique identifier of a work item.

SQL name

issue_id

Data type

String

Project ID

The unique identifier of a project.

SQL name

project_id

Data type

String

JSM incident responder

The jsm_incident_responder table lists the responders to an incident, as defined in Jira Service Management.

The table contains the following columns:

Issue ID

The unique identifier of the Jira work item representing the incident.

SQL name

issue_id

Data type

String

Project ID

The unique identifier of the project containing the incident.

SQL name

project_id

Data type

String

Responder ID

The unique identifier of the responder. Use this as the primary key for the table.

SQL name

responder_id

Data type

String

Responder type

The type of incident responder.

SQL name

responder_type

Data type

String

Jira request type

The jira_request_type table lists your Jira Service Management request types.

The table contains the following columns:

Description

The description of the request type.

SQL name

description

Data type

String

Help text

Help text for the request type.

SQL name

help_text

Data type

String

Icon ref

The identifier of the request type icon.

SQL name

icon_ref

Data type

String

Issue type ID

The unique identifier of the work type.

SQL name

issue_type_id

Data type

String

Name

The name of the request type.

SQL name

name

Data type

String

Portal ref

The identifier of the customer portal associated with the service desk project.

SQL name

portal_ref

Data type

String

Project ID

The unique identifier of the project.

SQL name

project_id

Data type

String

Request type ID

The unique identifier of the request type.

SQL name

request_type_id

Data type

String

Request type ref

The identifier of the request type within a Jira site.

SQL name

request_type_ref

Data type

String

JSM SLA

The jsm_sla table lists the work item service-level agreements (SLAs) defined in Jira Service Management.

Breached

Indicated whether or not the SLA was breached.

SQL name

breached

Data type

String

Cycle type

Indicates whether or not the current SLA cycle is ongoing or completed.

SQL name

cycle_type

Data type

String

Elapsed time

Represents the time (in milliseconds) that has passed since the SLA cycle started.

SQL name

elapsed_time

Data type

BigInt

Field ID

SQL name

field_id

Data type

String

Goal duration

Represents time (in milliseconds) taken to complete the current cycle.

SQL name

goal_duration

Data type

BigInt

Issue ID

The unique identifier of a Jira work item associated with the SLA.

SQL name

issue_id

Data type

String

Foreign key

Links to a record in the jira_issue table.

Paused

Indicates whether or not the SLA cycle is paused.

SQL name

paused

Data type

String

Project ID

SQL name

project_id

Data type

String

Foreign key

Links to a record in the jira_project table.

Remaining time

Represents the time (in milliseconds) remaining before the expected SLA limit is breached.

Remaining times are recalculated when the SLA's configuration changes (for example, calendars, goals, or conditions) or when the work item associated with the SLA is updated (for example, assignee or status changed, comments added, and so on). Therefore, the provided value may not represent the actual current remaining time.

SQL name

remaining_time

Data type

BigInt

SLA ID

The unique identifier of the SLA.

SQL name

sla_id

Data type

String

SLA name

The name of the SLA.

SQL name

sla_name

Data type

String

Started at

The date and time (UTC time zone) when the SLA cycle started.

SQL name

started_at

Data type

Timestamp

Stopped at

The date and time (UTC time zone) when the SLA cycle transitioned from Ongoing to Completed.

SQL name

stopped_at

Data type

Timestamp

 

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