バックアップと復元の制限事項

バックアップの制限事項

どの製品をバックアップできますか？

You can back up Confluence and all Jira products including Jira Service Management and Jira Product Discovery. Some data type may not be supported. More about what data is backed up and restored

バックアップできるのは、組織が保有し、組織管理者権限がある製品のみです。

製品ごとに複数のバックアップ ポリシーを設定できますか？

Only one backup policy can be used for each product. However, the same backup policy can be used to run multiple backups for the same product. You can run one back backup once every 7 days.

Can I run backups daily?

No, you can run one backup once every 7 days. If you don’t have a complete backup, you can run a new one at any time. You can’t run a backup while there’s a backup in progress for the product.

各バックアップはどれくらいの期間保存されますか？

Each backup is stored in Atlassian storage for 14 days, after which the backup expires and can’t be restored.

Jira プロジェクトや Confluence スペースの一部のみをバックアップできますか？

Currently, you can only have full backups, which means all projects for a Jira product and all spaces for a Confluence product.

Can I selectively back up some users?

No. When you select a product, by default, we include all users in that organization in the backup. When you restore a backup, you can skip restoring users and groups.

Do the backups include all data?

Not all data types are backed up (and restored). More about what data is backed up and restored

Can I back up BYOK encrypted products?

We currently don’t support backing up and restoring BYOK-encrypted products.

復元の制限事項

バックアップの復元にはどれくらいの時間がかかりますか？

You can restore backed-up Jira and Confluence product data at any time until the backup expires. You have 14 days from the backup to restore your data.

バックアップはどれくらいの頻度で復元できますか？

You can restore a specific backup once in 7 days.

どのバックアップを復元できますか？

We recommend you restore only complete backups, although incomplete backups can also be restored. Incomplete backups are missing some attachments in the case of Jira, or missing some spaces in the case of Confluence. Backups that are in progress, failed, and expired can’t be restored.

What are the limitations of the location where you’re restoring data?

• To restore your backup, the product should not contain any user-generated data. It can’t contain active, deleted, or archived content. For newly provisioned Confluence products, you need to delete the default personal space too.

• バックアップが進行中の製品には復元できません。

• 復元が進行中の製品には復元できません。