Jira Work Management Support

  • Products
  • Get started
  • Documentation
  • Resources
  • Contact
  • Log in
  • Log in
Cloud
Data Center and Server
  • Jira Software
  • Jira Service Management
  • Jira Work Management
  • Jira Align
  • Confluence
  • Trello
  • Bitbucket
  • Opsgenie
  • Statuspage
  • Halp
  • Advanced Roadmaps for Jira
  • Team Calendars
  • Questions for Confluence
  • Atlassian Cloud
  • Compass (beta)
  • Jira Product Discovery (beta)
  • Get started with Jira Work Management

    New to Jira Work Management? Check out our guides for new administrators and users.

  • Get started with Jira Work Management

    New to Jira Work Management? Check out our guides for new administrators and users.

  • Set up Jira Work Management

    Learn how to set up Jira Work Management, integrate it with other applications, and see team use cases.

  • Administer your business project

    Learn how to configure your Jira Work Management project.

  • Work in Jira Work Management

    Get to know everything you need to know about working in Jira Work Management.

  • Documentation

    Usage and admin help

  • Community

    Answers, support and inspiration

  • System Status

    Cloud services health

  • Suggestions and bugs

    Feature suggestions and bug reports

  • Marketplace

    Product apps

  • Billing & licensing

    Frequently asked questions

Products
Get started
Documentation
Resources
  • Log in to account
  • Contact support
  • Training & Certification
  • Cloud Migration Center
  • GDPR guides
  • Enterprise services
  • Atlassian Partners
  • Developers
  • User groups
  • Automation for Jira
  • Atlassian.com
Jira Work Management
Jira Work Management Cloud

Documentation

  • Get started with Jira Work Management
    • Get started as a new team member
      • Access a project
      • Create and work with issues
      • Search for and filter issues
    • Get started as a project administrator
      • Customize your project
      • Add users to your project
    • Get started as a Jira Work Management administrator
      • Set up your site
      • Create a project
      • Add new users
      • Manage permissions
  • Set up Jira Work Management
    • Learn how Jira applications work
      • What is the Jira family of applications?
      • What is Jira Work Management?
      • Use CRM for Jira Cloud
      • Get the Jira Cloud mobile app
      • Get help with Jira Work Management
    • Use Jira Cloud with other Atlassian products
      • Use Jira Cloud with Bitbucket
      • Use Jira Cloud with Confluence
    • Use Jira Cloud with other applications
      • Integrate Jira Cloud and Slack
      • Use Jira Cloud for Sheets
    • See how teams use Jira Work Management
      • Use Jira Work Management for task management
      • Use Jira Work Management for process management
      • Use Jira Work Management for project management
      • Use Jira Work Management for HR projects
      • Use Jira Work Management for marketing projects
      • Use Jira Work Management for operations projects
      • Use Jira Work Management for finance projects
      • Use Jira Work Management for legal projects
      • Use Jira Work Management for sales teams
  • Administer your business project
    • Learn how company-managed and team-managed projects differ
      • What are team-managed and company-managed projects?
      • Is my project team-managed or company-managed?
      • Migrate between team-managed and company-managed projects
    • Create a business project
    • Delete a project
      • Edit a project's details
      • Learn about project workflows and how to manage them
        • What are Jira workflows?
        • How to create workflows for company-managed projects
        • How to create workflows for team-managed projects
      • Understand permissions and access in team-managed projects
        • Manage how people access your team-managed project
        • Add people to your team-managed project
      • Understand permissions and roles in company-managed projects
        • How do Jira permissions work?
        • View and edit project role permissions
    • Work in Jira Work Management
      • Monitor your work with the board
        • What can I do on a board?
        • Create and edit issues and subtasks on the board
        • Delete an issue from the board
        • Workflows and statuses for the board
        • Move and transition issues through a workflow
        • Add, rename, or delete a column from your board
        • Filter, search, and customize the cards on your board
      • View your work in a list
        • What is the list view?
        • Create and edit issues and subtasks from the list view
        • Delete an issue from the list
        • Customize your list by adding or removing fields
        • Filter, sort, copy, and rank issues in the list
        • Organize your list
      • Visualize your business project's timeline
        • What is the timeline view and how do I use it?
        • Create and edit issues and subtasks on the timeline
        • Delete an issue from the timeline
        • Add, view, and remove dependencies between issues
        • Smart Links for your timeline
      • Use the calendar
        • What is the calendar view?
        • Create and edit issues and subtasks on the calendar
        • Delete an issue from the calendar
        • Manage and view your calendar
        • Smart Links for your calendar
      • Collect information for your team with forms
        • What are forms and what can they do?
        • How to create, edit, save, and delete forms
        • Who can submit a form?
        • Share your form
        • Manage your form fields
      • Collaborate in real-time
      • Manage projects, shortcuts, versions, reports and more
        • Get a summary of your project
        • Change your business project's background color
        • View a project's issues
        • Add people from Google, Slack, or Microsoft
        • Add, edit, or delete a shortcut
        • Generate a report
        • Create project components
        • View a project's components
        • View and manage a project's versions
      • Find the information you need with filters
      • Work with issues in Jira Cloud
        • What is the issue view?
        • Create issues and subtasks
        • Create issues using the CSV importer
        • Add files, images, and other content to describe an issue
        • Update an issue's details
        • Watch, share, and comment on an issue
        • Configure field layout in the issue view
        • Log time on an issue
        • Organize work with components
        • Markdown and keyboard shortcuts
        • Temporarily click through to the old issue view
        • What is the new Jira issue create experience?
      • Work in the old Jira Cloud issue view
        • Attach files and screenshots to issues
        • Customize the issues in a project
        • Edit and collaborate on an issue
        • Link an issue
        • Schedule an issue
        • Edit multiple issues at the same time
        • Move an issue
      • Search for issues in Jira
        • Search for issues in a project
        • Perform a basic search
        • Search syntax for text fields
        • Save your search as a filter
        • Work with search results
        • Construct cron expressions for a filter subscription
      • Use advanced search with Jira Query Language (JQL)
        • Advanced search reference - JQL functions
        • Advanced search reference – JQL fields
        • Advanced search reference - JQL keywords
        • Advanced search reference - JQL operators
        • Advanced search reference - JQL developer status
      • Manage project pages
        • Set up project pages in your business project
        • Create, edit, and delete project pages
        • Change which space or page is connected to your project
        • Understand user permissions for project pages
      • Work with dashboards in Jira
        • What is a Jira dashboard?
        • Create and edit a dashboard
        • Search for an existing or shared dashboard
        • Set up a wallboard
        • Add and customize a gadget
      • Manage your user profile
        • View and update your profile
        • Allow OAuth access
        • Use keyboard shortcuts
        • Manage your Jira personal settings
      • Learn about the new Jira Cloud experience
        • Advanced Forms in Jira Work Management
      Atlassian Support
      /
      Jira Work Management
      /
      Resources
      /
      Work in Jira Work Management

      Jira Automation docs have moved

      All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

      Go to Cloud Automation documentation | Why did we do this?

      Work in the old Jira Cloud issue view

      robotsnoindex
      robotsnoindex

      If you haven't yet transitioned to the new issue view in Jira Cloud, the following pages describe how to work in the old issue view.

      • Attaching files and screenshots to issues
      • Customizing the issues in a project
      • Editing and collaborating on issues

      • Attach files and screenshots to issues

        Share information by attaching documents, images, and screenshots to the issue view.

      • Customize the issues in a project

        Jira admins can customize the layout and information collected on an issue to match the way your team works.

      • Edit and collaborate on an issue

        Get work done more efficiently with these tips and tricks.

      • Link an issue

        Link issues to keep track of duplicate or related work across all projects.

      • Schedule an issue

        Add due dates to help your team prioritize what work gets done first.

      • Edit multiple issues at the same time

        Move issues to a new project, assign to someone else, or change the status in a few short steps.

      • Move an issue

        Move an issue to another project to make sure the right team can work on it.

      Was this helpful?

      Additional Help

      • Explore more
      • Attach files and screenshots to issues
      • Customize the issues in a project
      • Edit and collaborate on an issue
      • Link an issue
      • Schedule an issue
      • Work in Jira Work Management
      • Find the information you need with filters
      • Work with issues in Jira Cloud
      • Work in the old Jira Cloud issue view

      • Search for issues in Jira
      • Use advanced search with Jira Query Language (JQL)
      CommunityQuestions, discussions, and articles
      Atlassian Logo
      • Privacy Policy
      • Terms of Use
      • Security
      • 2022 Atlassian