Jira Automation docs have moved

All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.

Go to Cloud Automation documentation | Why did we do this?

What are forms and what can they do?

Forms allow you to collect information and capture work from other teams or stakeholders in your organization. Create different types of forms to receive different types of work from your stakeholders.

When you create a form, you can choose the (issue) type for when people submit the form as a work item to your project. You can choose the type of work that your form collects, which will change the type of work item that’s created when that form is submitted to your project. Each type will have different form fields depending on what kind of information you want to collect. Your project will only show other types if you have more than one (issue) type for your project.

You can create as many forms as you need for your business project.

Forms can be used to:

  • Help people outside your immediate team send work to your project team

  • Collect the right information from other teams stakeholders in your organization

  • Receive certain requests or information by creating certain types of forms

When people fill out and submit forms, their responses are submitted to your business project as work items for your team to begin working on.

People who submit information via the form to your business project must have access to the project and have permission to create issues in the project. Learn more about project permissions for company-managed projects. Learn more about permissions and access for team-managed projects.

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