Import data directly from ClickUp into Jira Work Management

Moving your work from Clickup to Jira Work Management just got easier. Using the ClickUp importer, you can directly import projects from ClickUp into Jira Work Management. This can help save the effort of manually moving data and ensure the project information is relevant and accurate.

Import data from ClickUp

To directly import your data using the ClickUp importer:

1. From the navigation bar, select Projects > Create a new project.

2. From the sidebar, go to More > select Import data.

3. Select Import to a new business project.

4. From the Import from apps section, select ClickUp.

5. Select Connect Workspace in the OAuth screen to provide access to your ClickUp account.

6. Select the ClickUp workspace, ClickUp space and ClickUp list from where you’d like to move your data. Once you select a list, the About this ClickUp list section will display the number of tasks in the selected list.

7. Select Next.

8. You’ll need to create a new business project for where you want your imported data to land. You can customize the name and type of the project, its access and key. Then select Next.

The Key will automatically be selected for you. You can customize it if needed. You can also modify the Project name and Key later in the Project settings.

1. Next, review the details for your new project. The Review details screen will summarize how your ClickUp data will be imported:

   • Project hierarchy: View how the ClickUp project structure will be replicated in Jira Work Management.

   • Field mapping: View and customize how your ClickUp standard and custom fields are mapped in Jira Work Management.

   • Import users: You can choose to import user data such as task assignees, mentions and people fields into your new project.

   • Import attachments: You can choose to import attachments into your new project.

   • Import comments: You can choose to import task comments into your new project.

2. Select Import when you’re ready to start importing your data.

The importer will automatically start bringing over the data from ClickUp in the background. You’ll find a progress bar that will indicate the status of your import.

You can continue to work on other things and return to the project page to see the progress of your import.

Once the data is imported, your ClickUp tasks will show on the board view as issues in your new project. More about the board view in Jira Work Management.

ClickUp import times and rate limit

The time it takes to complete the import of your ClickUp list into Jira Work Management will vary depending on your ClickUp workspace plan. This is because ClickUp applies rate limits per token. Learn more about ClickUp's rate limits by workspace plan.

Structure your ClickUp project in Jira Work Management

When you use the ClickUp importer, it directly pulls information from your account and creates a project in Jira Work Management with a similar structure and hierarchy.

Here’s how your ClickUp project data will be structured in your new Jira Work Management project:

• Statuses from ClickUp will be imported to Jira Work Management as issue statuses.

• Lists from ClickUp will be imported to Jira Work Management as epics.

• Tasks from ClickUp will be imported as tasks. Each subtask and nested subtask will be imported as subtasks linked to its respective parent task.

Once your ClickUp list is imported, you can customize the issue hierarchy to your needs.

Edit fields in your business project

You can customize how the ClickUp fields are imported in your business project during the import.

The Review details screen will summarize how your data will be mapped to the new business project. Select Field mapping. This screen will show how your ClickUp data is automatically mapped.

Here you can:

• Alter how your ClickUp data is mapped.

• Use the toggle buttons to choose not to include specific fields in your import.

To customize your fields:

1. Select the dropdown of the field you want to edit.

2. You can either select an existing field from the options provided or select a custom field that best suits the format of your field. If you select a custom field, it’ll take the same name as your ClickUp field.

Once you’ve customized your fields, select Back to Review details to head back to the Review details screen. Your changes will be saved.

Supported ClickUp fields in Jira Work Management

Both ClickUp and Jira Work Management have two types of fields:

• Standard or system fields: These fields are “built-in” or part of the software by default.

• Custom fields: These fields are customizable based on the user’s needs.

The data from your ClickUp fields can map to either system fields or custom fields in Jira Work Management.

Standard or system fields

ClickUp standard fields are mapped to Jira system fields in the following manner:

Unsupported ClickUp fields in Jira Work Management

The following ClickUp field types can’t be mapped to both system or custom fields inJira Work Management and aren’t supported as part of the import:

• Task cover image

• Formula

• Progress (auto)

• Progress (manual)

• Rollup

• Tasks

Some comment types will also not be supported:

• Task mentions

• Embedded view

• Replies to comments