Get started with Jira Work Management
New to Jira Work Management? Check out our guides for new administrators and users.
Before you begin
In order to create and edit issues and subtasks, you’ll need the create issue and edit issue permission.
Learn more about project permissions for your company-managed project.
Learn more about project permissions for your team-managed project.
To create an issue from the list view:
Select the + Create button at the bottom of the list.
Give your issue a name based on what work needs to be done.
Choose which type of issue you’d like to create from the dropdown (if your project has more than one issue type). All issue types associated with your business project except for subtasks, will be included. Learn more about creating subtasks.
Press enter on your keyboard to create your issue or escape to cancel.
Once you’ve created an issue, it will be added to your project with an automatically assigned issue key and a To do status.
Learn how to create an issue anywhere in Jira.
The list view allows you to quickly and easily make changes to your issues without having to open them individually.
To edit an issue from the list view:
Select which field you’d like to edit.
If it’s text, start typing and press enter when you’re finished.
If it’s a selection, select the correct value from the drop-down menu.
Your changes will be applied instantly.
To view an issue in more detail, select its issue key in the # Key column. This appears as a string of letters and numbers such, for example, ABC-123.
The issue view will open, where you can view its description, status, assignee, and other information in more detail.
Here are the steps:
Select the specific issue in the # Key column.
View your issue in more detail once the modal opens.
Learn more about editing issues.
Break down tasks into smaller subtasks in your list view. Subtasks are smaller tasks that relate to the task's overarching objective.
You can create subtasks if your business project has subtasks as a default issue type.
To create a subtask, you'll need to:
Select the plus symbol + in the row of the task you’d like to create a subtask for.
Enter a summary of what needs to be done for this subtask.
Press enter on your keyboard or escape to cancel.
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