What is the Jira family of applications?

Jira product overview

The Jira family of products are built on the Jira platform. Jira business projects are the default product of the Jira platform, and is always part of your site. You can add Jira software projects and Jira Service Management to add extra functionality and project templates to your Jira site. A user may require access to one, all, or any combination of these products.

Product features and project types

Each product delivers a tailored experience to its users, and has an associated project type that in turn offers product-specific features. Here's a list of the project types and their associated features.

Application	Project type	Application-specific feature set
Jira	Business projects	Available to all licensed users Templates for HR, legal, and other business teams.
	Software projects	Integration with development tools Agile/Kanban boards Release hub for software versions
Jira Service Management	Service projects	Service Level Agreements (SLAs) A customizable web portal for customers Permission schemes allowing customer access

All users who can log into a Jira site will be able to see all the projects in that instance (pending permissions), but they will only be able to see the product-specific features when they have access.

For example, a software project is able to display information from linked development tools, such as Bitbucket and Fisheye, as well as agile boards, but this information is only viewable by a Jira user.

A Jira business project user would be able to see the software project, but wouldn't be able to see the software-specific features, like agile boards or the information from linked development tools. Likewise, a Jira user would not be able to see any Jira Service Management-specific features in a service project (they'll see only a basic view of the project and its issues).

Only a Jira administrator can create a project for an installed product. They don't need application access to create the project, but they do need application access if they'd like to view or use the project.
Anonymous users (people who haven't logged in) will have access equivalent to business project users. In other words, they can view issues and work in any type of project, but they won't see product-specific features like agile boards, which are specific to Jira. To know how to allow anonymous users access to projects, see Managing anonymous or public access.

A list of the products, their user roles, and their project-specific features can be found below:

	Project-specific features	Permission
Business projects	Project level	Create
	Project level	View
	Issue level	Create
		View
		Comment
		Transition
	Jira Gadgets	View
Software projects	Project level	Create
	Project level	View
	Issue level	Create
		View
		Comment
		Transition
		View Development Information
		View Release information
	Board level	Create
	Board level	View
	Jira Software gadgets	View
Service projects	Project level	Create
	Project level	View
	Issue level	Create
		View
		Comment
		Transition
	SLA level	Create
	SLA level	View
	Queue level	Create
	Queue level	View
	Jira Service Management gadgets	View

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