Plans in Jira Cloud let you choose the right features and functionality for your stage of business. From teams of three where you share everything, up to large enterprises with thousands of staff where visibility and control are paramount, there's a plan to suit your needs.
What do I get with each plan?
Plans comparison for Jira Software
Plans
Free
Standard
Premium
Enterprise
Plan description
For small teams to plan and track work more efficiently
For growing teams focused on building more together
For organizations that need to scale how they collaborate and track work
For enterprises with global scale, security, and governance needs
Features
User limit
Up to 10 users
Up to 35,000 users
Up to 35,000 users
Up to 35,000 users
Site limit
The number of instances that can be licensed under a plan.
One
One
One
Unlimited
Scrum and Kanban boards
Backlog
Agile reporting
Customizable workflows
Apps and integrations
Automation
Automate any task or process with just a few clicks. With Global and multi-project automation you can automate across as many projects as you need with a single rule. Learn more.
Customers on Free and Standard plans have access to a limited monthly trial allotment of global and multi project rule executions (100 and 500 per month, respectively).
Premium users have 1000 global and multi-project rule executions per paid user per month. Ex: 200 users in Jira Cloud Premium will have 200,000 monthly global/multi-project rule executions per month. This is pooled across all Jira tools and all users. Enterprise users have access to unlimited automation executions.
Single project
Single project
Global and multi-project
Global and multi-project
Roadmaps
Build big picture plans for your team. Our basic roadmap is designed to enable you to build a roadmap for your team. Advanced Roadmaps is designed to help you build plans across multiple teams. Learn more.
Basic
Basic
Advanced
Advanced
Dependency management
Track dependencies within your team and across your organization to ensure projects deliver on time. Basic dependency management is designed to help you map dependencies within your team. Advanced dependency management is designed to help you map dependencies across multiple teams.
Project roles
Advanced permissions
Capacity planning
Keep your goals on track by accounting for whether your teams have bandwidth to complete the work they’ve scoped. See multiple teams' capacity on a sprint by sprint basis.
Project archiving
Admin controls
Domain verification and account capture
Session duration management (desktop)
Admin insights
Sandbox
Leverage a safe, isolated sandbox environment to test and preview configuration changes, product updates and more along with ability to clone data from production environment. Learn more.
Release tracks
Batch cloud releases to give admins time to plan and prepare end-users for updates. Learn more.
Security and compliance
Atlassian Access (SSO, SCIM, and Active Directory Sync)
Requires Access subscription
Requires Access subscription
Requires Access subscription
Included
Password policies
Encryption in transit & at rest
Business continuity & disaster recovery
Anonymous access
Audit logs
Anonymous access
IP allowlisting
Data residency
Specify where your data is hosted within Atlassian’s global cloud footprint to help meet your corporate policies and compliance requirements. Learn more.
Storage, support and invoicing
Storage
2 GB file storage
250 GB file storage
Unlimited storage
Unlimited storage
Support
Community support
Local business hours
24/7 Premium support
24/7 Enterprise support
Guaranteed Uptime SLA
99.9%
99.95%
Centralized Per-User Licensing
Centralized per-user subscription model that allows a user entry into all sites (instances) with a single license
As your team grows, and you need tighter access control, more file storage, and better support, you can move to Standard or Premium.
On the Standard plan, you move up to:
Up to 35,000 users for Jira Software (10,000 for Jira Work Management and 10,000 agents in Jira Service Management)
250 GB of file storage
Advanced permissions, roles, and permission sharing between company-managed projects
Audit logs for keeping track of important changes
Pin product content at rest to a data realm – Learn more
Standard Support (available 9 am–5 pm Monday to Friday for your time zone)
Advanced roadmaps can help you and your team track multiple projects across different teams. To take advantage of Jira's powerful project tracking features, upgrade your plan to Premium.
Premium
The Premium plan is available for Jira Software and Jira Service Management. This plan gets you the best of everything, including Premium dedicated customer support.
On the Premium plan for both Jira Software and Jira Service Management, you get:
Unlimited file storage
Premium dedicated Atlassian 24/7 support
99.9% uptime service level agreement (SLA)
Advanced roadmaps that help you track multiple projects across different teams
Sandboxes
Release tracks
Enterprise
The Enterprise plan is available for Jira Software and Jira Service Management. This plan gets you everything from the Premium plan, plus you can:
Give users access to an unlimited number of Jira Software Enterprise products and only pay for each user once
Get our 99.95% uptime service level agreement (SLA)
To inquire about an Enterprise trial or change to an Enterprise plan, fill out our contact form and someone from our team will reach out.
Inherited Jira Work Management plans
Jira Software and Service Management are built on top of Jira Work Management. If you have a license for either Jira Software or Service Management, you also get Jira Work Management with project templates made specifically for business teams. The Jira Work Management plan you inherit depends on what plans you have for your other Jira Cloud products.
If all of your other Jira Cloud products are on the Free plan, you'll get the features of Jira Work Management Free. If you have any Jira Cloud product on Standard, Premium, or Enterprise you'll get the features of Jira Work Management Standard (there's no Jira Work Management Premium or Enterprise).
If you don't specifically activate a license for Jira Work Management, you can use the features associated with your plan level but you don't get a separate user allowance for Jira Work Management. To add more users for Jira Work Management, activate a plan for Jira Work Management.
Change your plan
If you're using Jira Cloud already, you can try another plan at no extra cost for the remainder of your current and next billing cycles, and cancel any time during the trial if you don't want to proceed. During a trial, you can use all the features available on the new plan, but SLA compensation included on the Premium or Enterprise plan doesn't commence until the end of your trial. Once the trial finishes, you'll be placed onto the new plan and charged the new amount at the end of your billing cycle. If you have a Free plan and want to try another plan for free, you can try the Standard plan for 14 days and the Premium plan for 30 days. Contact us to try the Enterprise plan.
Not sure which plan you're on? Choose Settings ( ) > Billing > Manage subscriptions to find out. The plan for each product is shown next to the product name.
If you change to a lower plan level, you can keep using the features available in your current plan until the end of your billing period.
To successfully change to the Free plan for a Jira Cloud product, you need to have 10 users or fewer (Jira Software or Jira Work Management) or 3 agents or fewer (Jira Service Management). If you're over that limit when you try to change your plan, the change will fail and you'll remain on your current plan.
Free cloud migration trials for Jira Server instances
If you're using Jira Server and trialing Jira Cloud, your cloud migration trial lasts for the remainder of your existing server license period, up to 12 months. If you change to the Free plan during that trial period, your cloud migration trial will end immediately, and you'll be required to upgrade to a Standard or Premium Jira Cloud plan to use additional features. For that reason, we don't recommend changing to the Free plan while you're on a free cloud migration trial. To learn more, visit Cloud migration trials for server and Data Center customers.
