Discover Jira Cloud products
Learn more about Jira Cloud products, features, plans, and migration.
Plans in Jira Cloud let you choose the right features and functionality for your stage of business. From teams of three where you share everything, up to large enterprises with thousands of staff where visibility and control are paramount, there's a plan to suit your needs.
Plans comparison for Jira Software
Plans |
| Free | Standard | Premium | Enterprise |
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Plan description | For small teams to plan and track work more efficiently | For growing teams focused on building more together | For organizations that need to scale how they collaborate and track work | For enterprises with global scale, security, and governance needs | |
Features | |||||
User limit | Up to 10 users | Up to 35,000 users | Up to 35,000 users | Up to 35,000 users | |
Site limit | The number of instances that can be licensed under a plan. | One | One | One | Unlimited
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Scrum and Kanban boards | |||||
Backlog | |||||
Agile reporting | |||||
Customizable workflows | |||||
Apps and integrations | |||||
Automation | Automate any task or process with just a few clicks. With Global and multi-project automation you can automate across as many projects as you need with a single rule. Learn more. Customers on Free and Standard plans have access to a limited monthly trial allotment of global and multi project rule executions (100 and 500 per month, respectively). Premium users have 1000 global and multi-project rule executions per paid user per month. Ex: 200 users in Jira Cloud Premium will have 200,000 monthly global/multi-project rule executions per month. This is pooled across all Jira tools and all users. Enterprise users have access to unlimited automation executions. | Single project | Single project | Global and multi-project | Global and multi-project |
Roadmaps | Build big picture plans for your team. Our basic roadmap is designed to enable you to build a roadmap for your team. Advanced Roadmaps is designed to help you build plans across multiple teams. Learn more. | Basic | Basic | Advanced | Advanced |
Dependency management | Track dependencies within your team and across your organization to ensure projects deliver on time. Basic dependency management is designed to help you map dependencies within your team. Advanced dependency management is designed to help you map dependencies across multiple teams. | ||||
Project roles | |||||
Advanced permissions | |||||
Capacity planning | Keep your goals on track by accounting for whether your teams have bandwidth to complete the work they’ve scoped. See multiple teams' capacity on a sprint by sprint basis. | ||||
Project archiving | |||||
Admin controls | |||||
Domain verification and account capture | |||||
Session duration management (desktop) | |||||
Admin insights | |||||
Sandbox | Leverage a safe, isolated sandbox environment to test and preview configuration changes, product updates and more along with ability to clone data from production environment. Learn more. | ||||
Release tracks | Batch cloud releases to give admins time to plan and prepare end-users for updates. Learn more. | ||||
Security and compliance | |||||
Atlassian Access (SSO, SCIM, and Active Directory Sync) | Requires Access subscription | Requires Access subscription | Requires Access subscription | Included | |
Password policies | |||||
Encryption in transit & at rest | |||||
Business continuity & disaster recovery | |||||
Anonymous access | |||||
Audit logs | |||||
Anonymous access | |||||
IP allowlisting | |||||
Data residency | Specify where your data is hosted within Atlassian’s global cloud footprint to help meet your corporate policies and compliance requirements. Learn more. | ||||
Storage, support and invoicing | |||||
Storage | 2 GB file storage | 250 GB file storage | Unlimited storage | Unlimited storage | |
Support | Community support | Local business hours | 24/7 Premium support | 24/7 Enterprise support | |
Guaranteed Uptime SLA | 99.9% | 99.95% | |||
Centralized Per-User Licensing | Centralized per-user subscription model that allows a user entry into all sites (instances) with a single license |
For a price estimate, check out our Jira Software pricing page.
Plans comparison for Jira Work Management
Feature description | Free | Standard | Premium |
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User limit | Up to 10 users | Up to 35,000 users | Up to 35,000 users |
Storage | 2 GB | 250 GB | Unlimited
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Automation | 100 rule executions | 500 rule executions | Unlimited (for a limited time) |
Unlimited tasks and projects | |||
List, timeline, calendar, board, and summary views | |||
Collaborative editing | |||
Forms | |||
Business project templates | |||
Dependency management | |||
Reporting | |||
Dashboards | |||
Smart Links | |||
Apps and integrations | |||
Overviews |
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Approvals |
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Admin controls | |||
Customizable workflows | |||
Custom branding and colors | |||
Domain verification and account capture | |||
Session duration management (desktop) | |||
Issue level security |
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Advanced permissions |
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Project roles |
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Admin insights |
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Release tracks |
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Sandbox |
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Security and compliance | |||
Atlassian Access (SSO, SCIM, Active Directory Sync) | Requires Access subscription | Requires Access subscription | Requires Access subscription |
Password policies | |||
Encryption in transit and at rest | |||
Business continuity and disaster recovery | |||
Mobile Device Management | |||
Audit logs |
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Anonymous access |
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Data residency |
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IP allowlisting |
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Storage and support | |||
Storage | 2 GB file storage | 250 GB file storage | Unlimited storage |
Support | Support ↗ | Community Support | 9-5 Standard Support |
iOS and Android apps | |||
Mac app |
For a price estimate, check out our Jira Work Management pricing page.
Plans comparison for Jira Service Management
| Free | Standard | Premium | Enterprise |
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User limit | Up to 3 agents | Up to 10,000 agents | Up to 10,000 agents | Up to 10,000 agents |
Customer limit | Unlimited | Unlimited | Unlimited | Unlimited |
Storage | 2 GB | 250 GB | Unlimited | Unlimited |
Support | Community support | 9–5 Standard Support | 24/7 Premium Support | 24/7 Enterprise Support |
Multi-channel support | ||||
Customizable workflows and SLA’s | ||||
Custom reports | ||||
Automation | ||||
Global and multi-project automation | 100 executions per month | 500 executions per month | 1,000 executions per user per month (combined) | 1,000 executions per user per month (combined) |
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Audit logs | - | |||
Sandboxes | - | - | ||
Release tracks | - | - | ||
Data pinning to a realm | - | |||
Uptime SLA | - | - | 99.9% | 99.95% |
For a price estimate, check out our Jira Service Management pricing page.
The Free plan is for small teams of fewer than 10 people who are just getting started with Jira.
On the Free plan you get:
Up to 10 users (or 3 agents for Jira Service Management)
2 GB of file storage
Atlassian Community support
There are some limitations to the following features when you use Free plans for Jira Cloud products:
Permissions, roles, and issue-level security
Audit logs
Email notifications
Apps that extend Jira Cloud
Advanced roadmaps that can help you track multiple projects across different teams
If all of your Jira Cloud products are on the Free plan, those products will be deactivated after 120 days of inactivity.
Read more about deactivating inactive products and other limitations in Free plans.
As your team grows, and you need tighter access control, more file storage, and better support, you can move to Standard or Premium.
On the Standard plan, you move up to:
Up to 35,000 users for Jira Software (10,000 for Jira Work Management and 10,000 agents in Jira Service Management)
250 GB of file storage
Advanced permissions, roles, and permission sharing between company-managed projects
Audit logs for keeping track of important changes
Pin product content at rest to a data realm – Learn more
Standard Support (available 9 am–5 pm Monday to Friday for your time zone)
Advanced roadmaps can help you and your team track multiple projects across different teams. To take advantage of Jira's powerful project tracking features, upgrade your plan to Premium.
The Premium plan is available for Jira Software and Jira Service Management. This plan gets you the best of everything, including Premium dedicated customer support.
On the Premium plan for both Jira Software and Jira Service Management, you get:
Unlimited file storage
Premium dedicated Atlassian 24/7 support
99.9% uptime service level agreement (SLA)
Advanced roadmaps that help you track multiple projects across different teams
Sandboxes
Release tracks
The Enterprise plan is available for Jira Software and Jira Service Management. This plan gets you everything from the Premium plan, plus you can:
Give users access to an unlimited number of Jira Software Enterprise products and only pay for each user once
Get our 99.95% uptime service level agreement (SLA)
To inquire about an Enterprise trial or change to an Enterprise plan, fill out our contact form and someone from our team will reach out.
If you have a license for either Jira Software or Jira Service Management, you also get Jira Work Management with project templates made specifically for business teams. The Jira Work Management plan you inherit depends on what plans you have for your other Jira Cloud products.
If all of your other Jira Cloud products are on the Free plan, you'll get the features of a Jira Work Management Free plan
If all of your other Jira Cloud products are on the Standard plan, you'll get the features of Jira Work Management Standard plan
If all of your other Jira Cloud products are on the Premium plan, you'll get the features of a Jira Work Management Premium plan
Currently, Jira Work Management does not have Enterprise plans.
If you don't specifically activate a license for Jira Work Management, you can use the features associated with your plan level but you don't get a separate user allowance for Jira Work Management. To add more users for Jira Work Management, activate a plan for Jira Work Management.
If you're using Jira Cloud already, you can try another plan at no extra cost for the remainder of your current and next billing cycles, and cancel any time during the trial if you don't want to proceed. During a trial, you can use all the features available on the new plan, but SLA compensation included on the Premium or Enterprise plan doesn't commence until the end of your trial. Once the trial finishes, you'll be placed onto the new plan and charged the new amount at the end of your billing cycle. If you have a Free plan and want to try another plan for free, you can try the Standard plan for 14 days and the Premium plan for 30 days. Contact us to try the Enterprise plan.
Not sure which plan you're on? Choose Settings ( ) > Billing > Manage subscriptions to find out. The plan for each product is shown next to the product name.
If you change to a lower plan level, you can keep using the features available in your current plan until the end of your billing period.
You need to be an Atlassian Cloud site admin to change a plan for your site. Learn more about site admins.
To change the plan for your site:
Choose Settings ( ) > Billing > Manage subscriptions
Choose Change next to your plan name
You're ready to try out your new plan!
To successfully change to the Free plan for a Jira Cloud product, you need to have 10 users or fewer (Jira Software or Jira Work Management) or 3 agents or fewer (Jira Service Management). If you're over that limit when you try to change your plan, the change will fail and you'll remain on your current plan.
If you're using Jira Server and trialing Jira Cloud, your cloud migration trial lasts for the remainder of your existing server license period, up to 12 months. If you change to the Free plan during that trial period, your cloud migration trial will end immediately, and you'll be required to upgrade to a Standard or Premium Jira Cloud plan to use additional features. For that reason, we don't recommend changing to the Free plan while you're on a free cloud migration trial. To learn more, visit Cloud migration trials for server and Data Center customers.
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