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Optimize issues in your site

This functionality is only available to customers using Enterprise editions of Jira Software.

The issue archival tool in the Site optimizer helps administrators remove issues in bulk that are no longer relevant. Archiving issues can improve the speed and responsiveness of your site.

The processes described in this section are only possible with Jira administrator permissions.

To archive issues using the Site optimizer, select System from your global settings, Site optimizer, then Issues from the sidebar menu.

This page shows you:

  • the total number of active issues in your site

  • our recommended ideal number based on performance data

    • This recommendation is not a hard limit, and can be exceeded. However, we feel this number reflects where your site will begin to experience degraded performance.

  • your usage compared to this recommended number

  • the last time anyone cleaned your site using this tool

Based on these numbers, you can archive issues to improve site performance.

Archive issues in bulk

  1. Select the issues you want to archive using JQL rules. Under Archive old issues, select a rule from the Preset filters button or use the text box next to it to write a custom JQL query. Once you’ve chosen a query, use the to run your query.

  2. Once you’ve run the query, select the projects from which you’d like to archive issues, then select Archive issues.

View past changes using the activity log

You can view past actions taken through the Site optimizer by selecting Activity log at the top of the page. Here, you’ll see information about:

  • what actions have been taken on your site using the Site optimizer

  • who made those changes

  • the type of changes and

  • the amount of records removed or deleted with each change

You’ll also be able to either restore past changes or download the record as a CSV file using the menu on the corresponding line.

Still need help?

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