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Importing from PVCS is not supported yet, but there is a feature request being tracked here. The above problem occurs when the PVCS command is not configured in the CSV configuration.

Resolution

In order to import the author of the comment and the date of the comment successfully, there are a few required conditions:

    • Append the settings in the csv configuration file which you have saved the configuration through the wizard

      settings.advanced.mapper.comment : com.atlassian.jira.imports.csv.mappers.PvcsComment
      

      (info) For the latest plugin version 2.6.1, please use the configuration below:

      settings.advanced.mapper.comment : com.atlassian.jira.plugins.importer.imports.csv.mappers.PvcsComment
      
    • Atlassian Account ID (Example: abcde-12345-fedcba) must exists in Jira
    • The format of the comment should be as below:

      "QA Note on Close: abcde-12345-fedcba: 4/28/2004 11:54:35 AM: Closing this defect as it is no longer relevant"