Receive alert notifications

Learn how to add and manage contact methods in Jira Service Management for effective alert notifications via email, SMS, and voice calls.

Forward your alert notifications to members of your team to cover for you when you're not available.

Customize how you receive alerts in Jira Service Management by setting up personalized notification rules based on alert content and time.

Find out about alert notification sounds used in the Jira mobile app.

Learn to use Jira Service Management for critical alert notifications, ensuring your operations team never misses important updates.

Configure your notification settings and receive a test notification with a manually sent alert.

Customize your Jira Service Management notification settings for email, SMS, and push notifications for alerts.

A role-based notification is an easy way to create a shared notification for a targeted set of users.

Get a voice call or SMS from Jira Service Management to take action on an alert, learn start and end times of your on-call times and view vCards.

Explore the alert notification flow, understanding how alerts are created, escalated, and notified for efficient operational response.