Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
If you have a keyboard, you can use shortcuts to navigate your queues. These shortcuts enable you to move through issues, select their fields, and go to the issue view of a request.
You can use the following shortcuts in your queues:
Select field – the O key or Enter key
Next issue – the J key or the Down arrow key
Previous issue – the K key or the Up arrow key
To find your other keyboard shortcuts, go to Help () > Keyboard shortcuts (or press ? on your keyboard).
If Jira's keyboard shortcuts don't speed up your work and you'd prefer to turn them off, you can do so via the keyboard shortcuts dialog.
Select Help () > Keyboard shortcuts (or press ? on your keyboard)
Toggle the Keyboard shortcuts are enabled option in the dialog
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