Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Assets in Jira Service Management is a Premium and Enterprise only feature. Learn more about Assets.
Imports bring outside data into Assets. You can discover detailed information about running and finished imports in the Import history screen:
Select an Object schema.
Select Schema configuration, then choose the Import tab.
Select View history.
The following information is available:
Start time - the date and time the import was started.
End time - the date and time the import was finished.
Name - the type (CSV, JSON, or external app) of the import and the name of the import.
Duration - the amount of time required to run the import.
Status - the state of the import, either SUCCESS or FAILED.
Actor - the user running the import.
Operations - Select this column to view more information about the completed import:
Module info - a unique identifier for the import module used in this import.
Configuration ID - a unique identifier for the import structure used.
DETAILS PER OBJECT TYPE - this panel contains more detailed information about the results of importing individual object types:
Number of entries
Duplicated objects based on id
New created objects
Time to read external data
Time to take actions
Time to write Assets data
Execution time
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