We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Configure boards

Boards are an awesome way to visualize your team's work and progress issues within your project. With boards, you can:

  • Track work progress for the whole team

  • Order and prioritize everyone's tasks

  • Re-order the columns (admins)

  • Search and filter

  • Add new tasks

  • Monitor due dates

Configuration options

Configuration options are different depending on the project type you use.

  • For Software project types, you can have multiple boards and anyone can set up a board. See Configuring a board.

  • For Service project types, there are no boards. Work is managed through queues. See Setting up queues for your team.

  • For Business project types, board configuration has a close relationship to workflow configuration. See Working with boards

Still need help?

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