Restrict workflows based on user groups

In Jira Cloud, you have the option of configuring workflow transitions so that only certain people can use them.

For example, let’s say you have a workflow with the statuses To do, In progress, QA, and Done, but you want to make sure that only people in the QA team can transition work items from QA to Done. You can configure the QA → Done transition so that only people in the QA team can do this.

Configure workflow transitions based on user groups

1. Go to Jira settings, then select Issues, then Workflows.

2. Find the workflow you want to edit. In the Actions column, select More […], then Edit.

3. Select the transition (i.e. the arrow between two statuses) you want to configure.

4. Select one of the User is in… conditions to restrict which users are able to use the transition.

   • For example, the User Is In Group condition allows you to select a group; only users in that group will be able to use the transition.

   • Alternatively, the User Is in Any Group allows you to select a list of groups; only users in any of the selected groups will be able to use the transition (or, you can select no groups, to ensure that nobody can use the transition).

   • For other ideas on how to use conditions, see Configure advanced issue workflows - Conditions.

5. Once you’ve finished configuring the condition, select Publish Draft.

   • Note that from this point onward, users who don’t fit the condition won’t see that transition when viewing a work item.

Read more

• For more on managing user groups, see Manage groups

• For more on configuring transitions, see Adding a transition to a workflow