Configure Jira Cloud to send emails on behalf of your domain
Configure the sender's email address and custom mail addresses to get email notifications.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Configure email in Jira applications
To get the most out of your Jira applications, you can configure them to send email notifications when an event occurs, and to perform tasks on the receipt of an email.
Sending emails
Your Jira applications can send emails when an event occurs, such as a work item is created or completed, or when the work item is updated. These are called email notifications.
Learn more about configuring the email notifications sent by work item events or other activity, and customizing the content.
If you're not a Jira admin, you can manage the email notifications you receive in your personal settings. Learn more.
Jira can send a maximum of 100 emails per day on the Free plan, then email notifications will be paused until the following day. You can upgrade your plan to allow for more email notifications. If you're trialing Standard, Premium or Enterprise plan, and need to increase your daily email limit, contact our support team.
Receiving emails
Your Jira applications can be configured to perform tasks when they receive emails. You can choose to allow your applications to create new work items when an email is received, or update an existing work item with a comment.
Learn more about configuring the incoming mail options and creating mail handlers.
Configure email notifications
Send email notifications to users when significant events occur.
Configure email notifications for a custom event
Add custom events, configure notification schemes, and configure post functions to receive email notifications.
Create work items and comments from email
Configure Jira Cloud so that when you receive emails from licensed users, work items are created automatically, and more.
Manage DMARC authentication for incoming emails
Learn about spoofing, fishing, and managing DMARC authentication in Jira
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