Set email preferences for an issue tracker

Bitbucket Cloud can send an email to specified email addresses whenever a user creates new issue or updates an existing one. If an user disabled email notifications, the user does not receive issue tracker notifications regardless of how you set a repo's issue tracker notifications. 

When users create new issues

Issue tracker notifications are set per repository. Only a user with admin permissions can set the notifications for an issue tracker. To set permissions for the issue tracker, do the following:

  1. From the repository, select Repository settings.

  2. Select Mailing list from the sidebar on the left.

  3. Add one or more email addresses to the list.

Getting notified of issue updates

Bitbucket Cloud notifies the mailing list only when users add new issues. Users associated directly with an issue receive notifications when an issue is updated. For example, the reporter, the user assigned to the issue, or any user watching the issue. You can also watch a specific issue or configure the repository's global settings.

When you watch an issue, you receive notifications when others update the issue. If you update an issue you watch, you don't receive a notification. To watch a specific issue, do the following:

  1. Navigate to the issue.

  2. Click the issue's watch link. 

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