Before you begin

  • Users will not be exported to Jira, however, if the user already exists in Jira (and has a Jira Software license) they will remain assigned to their issues when the issues are imported
  • Issue history is not imported into Jira.
  • Attachments on the issue or on comments will only be exported if the repository and issue tracker are both public.


  1. In Bitbucket, go to Projects and choose a project.
  2. Choose a repository >  Repository settings > and choose Import and export under Issues.
  3. Click Start export. This generates a zip file containing all your Jira issues data.

  4. Extract the zip file and retrieve the db-jira-cloud.json.
  5. Once you've completed the above, head over to Importing data from JSON and follow the procedure outlined there.