Read tips, tricks, and answers to common questions about configuring and using Bitbucket Cloud.
Need more help? Try the Bitbucket Cloud Knowledge Base.
What is a slug?
A repository slug is a URL-friendly version of a repository name, automatically generated by Bitbucket Cloud for use in the URL.
Why does the wrong username show in my commit messages?
Match the email address you commit with locally with a validated email address on your account.
What kind of limits do you have on repository/file size?
Learn the limits we enforce to prevent use that adversely impacts performance.
Can I login with an account from another service?
Connect to an Atlassian account with an existing account, such as GitHub (importing repositories) or Google (authentication).
What version of Mercurial and/or Git do you support?
Bitbucket Cloud generally keeps up to date with recent versions of Git and Mercurial.
How is DVCS different from other version control systems?
A DVCS does not rely on one central server.
Publishing a Website on Bitbucket Cloud
You can use Bitbucket to host a static website which would be accessed at <workspaceid>.bitbucket.io.
Why is my repository in 'read-only' mode?
A repository can be in 'read-only' mode for a number of reasons. Check them out here.
How can I remove a redirect URL from my deleted repo?
You can't edit or remove an existing redirect URL in the UI. Contact support to edit or remove the redirect URL for you.
How secure is my code? Is the service reliable?
VPN access to the Bitbucket Cloud servers is limited to our engineers. Find where to track uptime and reliability.
Do I need to run git gc (housekeeping) on my repo?
Bitbucket runs the git gc command on its hosted repositories automatically on a regular basis based on a variety of triggers.
Does Bitbucket backup my repositories?
We take daily snapshots of your data, replicate them to an offsite data center, and maintain them in both locations for seven days.
Which browsers does Bitbucket support?
We test against and support latest versions of Chrome, Firefox, Safari, IE 11 (excluding Pipelines), and Microsoft Edge.
Can I push multiple heads to the same branch?
Yes, you can push multiple heads to the same branch.
What are the guidelines for academic licenses?
To receive an academic subscription, you must have a valid and reachable academic email address set for the account's primary email.
Can I use markup in commit messages?
You can refer to Bitbucket Cloud issues, requests, and users directly from a comment, an issue, or a commit message.
Can I claim an account with no activity?
We won't give away another user's account for any reason.
Can I restore a deleted repository or commits?
No. While Bitbucket Cloud takes backups regularly, these backups are only for site-wide disaster recovery purposes.
What are the IP addresses to configure a corporate firewall?
Get valid IP addresses for bitbucket.org, api.bitbucket.org, altssh.bitbucket.org, and Pipelines here.
What libraries do Bitbucket Cloud use?
Check out the list of 3rd party libraries Bitbucket uses.
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