Read FAQs about Bitbucket Cloud

A repository slug is a URL-friendly version of a repository name, automatically generated by Bitbucket Cloud for use in the URL.

Match the email address you commit with locally with a validated email address on your account.

Learn the limits we enforce to prevent use that adversely impacts performance.

Bitbucket Cloud generally keeps up to date with recent versions of Git.

A repository can be in 'read-only' mode for a number of reasons. Check them out here.

VPN access to the Bitbucket Cloud servers is limited to our engineers. Find where to track uptime and reliability.

Bitbucket runs the git gc command on its hosted repositories automatically on a regular basis based on a variety of triggers.

We store source code repositories on a high performance storage service provided by a vetted storage vendor.

We test against and support latest versions of Chrome, Firefox, Safari, IE 11 (excluding Pipelines), and Microsoft Edge.

To receive an academic subscription, you must have a valid and reachable academic email address set for the account's primary email.

You can refer to Bitbucket Cloud issues, requests, and users directly from a comment, an issue, or a commit message.

We won't give away another user's account for any reason.