Differences in Atlassian Government Cloud migrations

Raising tickets

You’ll raise Support tickets through a dedicated Government Cloud Support portal instead of regular channels.

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Trial licenses

At this time, we don’t offer Cloud Migration Trials or other trial licenses for testing your migration or Atlassian Government Cloud.

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構成

You need to enable connecting (and migrating) to Atlassian Government Cloud sites instead of regular sites in the migration assistant.

ID プロバイダー

• An identity provider is required as it’s the only way for users to log in to Atlassian Government Cloud.

• Google Workspace isn’t supported as an identity provider.

• You don’t need an extra subscription for Atlassian Guard. The Atlassian Guard Standard, which is required to connect your IdP, is already included in your Atlassian Government Cloud subscription.

• Atlassian will connect your identity provider, verify your domain, and configure SAML single sign-on based on the details you provide. You’ll need to configure user provisioning.

• You’ll invite users from identity provider instead of manually sending them invitations. Also, users will always log in through single sign-on.

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互換性

Not all Marketplace apps are available in Atlassian Government Cloud, as Marketplace vendors need to create their compatible versions.

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Atlassian Marketplace

You can check if your app is supported by viewing the available hosting types on Atlassian Marketplace.

Alternatively, you can review the list of available apps.

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App installation

Marketplace apps are installed (and updated) on your sites by Atlassian after you provide the list of apps you’re interested in.

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アプリ データの移行

At this time, Marketplace apps are migrated manually. If your app is supported, you need to check with the Marketplace partner for available migration paths.

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Assets

Migration of assets from Jira Service Management isn’t available yet.

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App tunnels

Application tunnels are not available.

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Direct app links

Direct app links are available, however you need to use the OAuth 2.0 type.

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