Audit Marketplace apps ahead of migration

It's important to understand the Marketplace apps you currently use before developing your app migration plan. Auditing your Marketplace apps is a good approach to help you do this and determine what course of action to take for your migration.

This page explains strategies and tools that you can use to practice, research, and improve your Marketplace app audit and develop your migration strategy. At the end of this page, you’ll also find more information about Atlassian's guides to migrating to cloud, and using the Cloud Migration Assistants.

Identify all your current Marketplace apps

最初に、次を明確にする必要があります。

• which Marketplace apps you have currently installed in Data Center

• 各アプリのコスト

次の方法でこれを実行できます。

• using the Cloud Migration Assistant, or

• manually identifying Marketplace apps through your admin settings.

以下の表でこれらのオプションについて説明します。

Identify Marketplace apps you use

As you continue auditing your Marketplace apps, you'll want to find out which ones are actually used, and which aren't. Below are some common strategies to identify if and how your apps are used.

「App Usage for Jira」を使用してアプリの使用状況を評価する

App assessment is easier when you have clear insights about how your Marketplace apps are used. To help provide you with this capability, Jira Cloud Migration Assistant prompts you to install and use the App Usage for Jira app to get detailed information on how your apps are being used in Jira.

必要なアクション

アプリの使用状況のデータを表示するには、次の手順に従います。

After you’ve installed App Usage for Jira, the app begins to assess the usage of Marketplace apps installed in your instance. Ensure that you’ve refreshed the screen after App Usage for Jira’s install is complete.

1. Cloud Migration Assistant の「アプリを評価する」画面に戻ります。画面に新しい [アプリの使用状況] 列が表示されます。

2. Select Usage details for an app, and view the app’s usage details within the Administration > Manage apps tab.

トラブルシューティング

「アプリを評価する」画面に新しい「アプリの使用状況」列が表示されませんか?

• App Usage for Jira がインストールされていることを確認します。

• Ensure that App usage for Jira app is enabled. You can verify this within Administration > Manage apps.

アプリの「使用状況の詳細」リンクが無効になっていますか?

• Ensure that the respective Marketplace app is enabled. You can verify this within Administration > Manage apps.

App Usage for Jira アプリに関する詳細を知りたいですか?

• App usage for Jira の使い方の詳細をご確認ください。

Determine Marketplace apps you need in Cloud

Once you have a list of your current Marketplace apps and an understanding of how they're being used, it's time to decide the apps you need, and those that aren’t needed. It's common to find that not all of your Marketplace apps are being used, or that even those being used are not mission-critical.

Even when Marketplace apps are being used heavily, many customers choose to use a migration as a chance to clean up. For example, you may want to simplify things like overly complicated workflows in Jira. App audits provide Data Center admins a great opportunity to make people aware of the problem, ask questions, and give them the opportunity to decide if they want to keep everything or consider alternatives.

In some cases, the features offered by Marketplace apps in Data Center are either not needed in Cloud or are already available as native features.

Compare your Cloud and Data Center Marketplace apps

Starting with your essential Marketplace apps, determine if each offers a cloud equivalent, and assess feature parity. Below are some common questions you may have as you complete your comparison.

Assess privacy and security postures

Marketplace Partners (app vendors) are accountable for Marketplace app data security in Cloud. For this reason, it is important that you contact your individual Marketplace Partners while auditing and assessing your Marketplace apps, to determine if their Cloud equivalent meets your security, privacy, reliability, legal and compliance standards.

この評価の支援を開始するには、次の手順に従います。

• Atlassian’s Marketplace trust programs provide signals to identify the trust postures of Marketplace apps in Cloud.

• Atlassian has also implemented strict requirements for every Marketplace app listed in the Atlassian Marketplace. Third-party apps are expected to comply with industry aligned security self-assessment, and GDPR and European regulations on data and privacy.

• Cloud Fortified Apps プログラムは、高度なセキュリティ、信頼性、サポートを備えた Atlassian Marketplace Cloud アプリを見つけるのに役立ちます。

• アトラシアンは、当社の公開バグ報奨金プログラムへの参加を選択し、セキュリティ リサーチャーによってテストが行われるアプリに対して、Atlassian Marketplace のリストに "Cloud Security Participant" バッジを付けます。

Cloud 移行ガイドでアプリのセキュリティについて詳細をご確認ください

Decide which Marketplace apps to migrate

After completing your audit, you should have a good understanding of your current Marketplace app landscape and what your options are for moving them to Cloud. Now it's time to review your audit with stakeholders and decide what to do going forward. Again, we recommend starting by determining what's essential, what isn't, and prioritising from there.

チームが次のことを理解できるようにサポートします。

• Which Marketplace apps and functionality will be available in Cloud after you migrate, and what does this mean for the day-to-day work of the team?

• How does your Marketplace app migration timeline fit into Atlassian discontinuing selling server licenses? Learn more about server licenses

評価の際には、カスタム アプリや連携についての考慮が必要になる場合もあることにご注意ください。ほとんどの場合、同じガイダンスを適用できます。 

Review app-specific guidance for critical Marketplace apps

If you use one of the most critical Jira apps (Zephyr, XRay, ScriptRunner), review the migration guidance so you know what to expect and how to prepare for migration of these Marketplace apps early on.

Learn about app-specific migration guidance

アプリの監査後

Below are the two processes we recommend after auditing your Marketplace apps.

アプリの移行戦略を決定する

The two most common Marketplace app migration strategies are selective migration and clean slate migration.

選択的な移行

Migrating to Cloud gives you the chance to simplify and remove Marketplace apps from Data Center instances that have grown organically, were acquired by acquisition, or that lacked strong app governance. This approach involves using the audit process outlined in this guide to: 

• work out which Data Center Marketplace app are needed in Cloud 

• 利用可能な移行パスを特定する

• migrate Marketplace app data to the Cloud equivalent, leaving anything you don't need

白紙の状態からの移行

Instead of first auditing your Marketplace apps, you may choose to remove all of your apps when migrating to Cloud, and then adding apps you need in Cloud after you migrate. You might consider this if:

• Cloud で簡素化したい Server インスタンスがある。

• 重要でないアプリがいくつかある。 

Develop your Marketplace app migration plan

After you've decided on the Marketplace apps and functionality to migrate, you'll need to develop your app migration plan and consider the recommendations in this section.

アトラシアンが Marketplace パートナーの準備をサポートできるよう許可

After you’ve started assessing your Marketplace apps in the Cloud Migration Assistant, Atlassian can help prepare your Marketplace Partners (app vendors) for your app migration.

「アプリを評価する」画面で 1 つ以上のアプリを [Cloud で必要] とマークしている場合は、次のスクリーンショットのように、Cloud Migration Assistant のホームページにオプションが表示されます。この機能によって、アトラシアンは Marketplace パートナー (アプリ ベンダー) がアプリ移行に向けて準備できるようサポートできます。

Marketplace Partners can support your Marketplace app migration better when they know more about your migration plans, the decisions you’ve made in the Cloud Migration Assistant, and the information you provide Atlassian support.

Marketplace パートナーと共有される情報

By allowing Atlassian to share relevant information with your Marketplace Partners, you can help us prepare them for your Marketplace app migration. As part of this initiative, we’ll be sharing only relevant details related to your planned migration as listed below:

• Cloud Migration Assistant からの詳細 (次の項目のみ):

  • 「アプリを評価する」画面で、Marketplace パートナーのアプリを [クラウドで必要] とマークしたかどうか

  • the Marketplace app version you’ve installed

• support.atlassian.com で登録したサポート チケットに記載されている移行計画に関する情報 (次の項目のみ):

  • カスタマー ドメイン

  • the Atlassian Server or Data Center instances you’re planning to migrate (Confluence / Jira Software / Jira Service Management)

  • 移行予定のユーザー数

  • 移行の完了予定日

  • 現在の移行フェーズ (評価、計画、テスト、移行、または移行済み)

  • ご利用のソリューション パートナー (該当する場合)

• Metadata related to specific Marketplace app usage

  • This refers to information about your use of certain Marketplace apps. It will not include your actual in-product data. Marketplace Partners may request this metadata to proactively identify and address potential migration issues. The specific metadata collected can vary depending on the Marketplace app in use.

  • 例: これには、インスタンス内のオブジェクトや添付ファイルの総数などの詳細が含まれる場合があります。

Marketplace パートナーに知らせる

After completing your Marketplace app assessment in the Cloud Migration Assistant, the next important step is to inform individual Marketplace Partners / app vendors of your migration decision. More specifically, ensure that you have contacted the Marketplace Partners of all the Marketplace apps that you’ve marked as ‘Needed in Cloud’ in the Assess your apps screen of the Cloud Migration Assistant.

アプリを移行する意向を Marketplace パートナーに早めに知らせることで、アプリ移行の規模と複雑さを理解し、計画、予定、準備を進めるのに役立ちます。

Marketplace パートナーに以下を提供します。

• 予定されている移行のスケジュール (移行計画の変更に関する最新情報を含む)

• セキュリティに関する考慮事項

• 必要なサポートのレベル

• アプリのインストール、テスト、Cloud への移行を続行する前に知っておいた方がよいその他のアプリの詳細。

The migration of Marketplace app data is highly dependent on the Marketplace Partner (vendors/app developers) of each app, as they will need to provide a migration path to move app data to cloud. We recommend you work with Marketplace Partners of the apps you intend to migrate to review their documentation and determine the best way to migrate each app.

Marketplace apps do not need to be disabled or uninstalled from Server before migrating. If your apps are still active when the migration occurs, the migration will still be successful.

Cloud 移行ガイドで詳細をご確認ください

よくあるご質問

How can I tell if Data Center and Cloud Marketplace apps offer the same features?
The best place to start is by looking at your Data Center Marketplace apps to see if they have a comparable version for Cloud. Keep in mind that the cloud versions of Marketplace app can differ in features and functionality from the Data Center version, so you'll want to check that the Cloud version has the primary features you need.

You can do all of this using the app assessment feature in the Cloud Migration Assistants if you have them installed on your Data Center.

We also recommend carefully reviewing the Marketplace listing for each Marketplace app, and contacting the Marketplace Partner with any questions.

What if a Marketplace app isn't available in Cloud?
There are a few things you can do if the app you need isn't available in Cloud. You can:

• Marketplace パートナー (ベンダー) に問い合わせる: Marketplace パートナーに問い合わせて、Cloud バージョンの準備に取り組んでいるかどうかを確認します。まもなくリリース予定の可能性もあります。その場合は、提供される機能やスケジュールを確認することをお勧めします。 

• 代替を調査する:

  • Check the list of alternative Marketplace apps you could switch to. Learn more about Cloud alternatives to Server and Data Center apps

  • Marketplace で利用できる類似のアプリがあるかどうかを確認します。

• CMA で代替アプリを探す: Cloud Migration Assistant を使用している場合、[Choose alternative (代替を選択)] オプションを選択したアプリでは、次の画面に Marketplace の代替アプリが自動的に表示されます。これらはアトラシアンによって推奨されておらず、機能の類似性に基づいて選択される点にご注意ください。

• Decide not to migrate the Marketplace app: If the app isn't essential or isn’t being used, you may choose not to migrate the app.

Why can’t I see my Marketplace app on the app assessment screen?

Your Marketplace app might already be included as a feature in Confluence Cloud Premium and Enterprise.

How can I compare pricing between Data Center and Cloud?

1. For each Marketplace app, check the pricing tab on the Marketplace listing to see if there's a Cloud equivalent and calculate Cloud costs.

2. If your Marketplace app doesn't have a Cloud version, review alternative apps and pricing information. Keep in mind there may be multiple alternatives to consider.

3. Record costs for Data Center and Cloud in our app audit template to compare pricing. Learn more about the app audit template

How can I test Marketplace apps in Cloud to see if they have what we need?
You can test the Marketplace apps you need in Cloud by starting a free app trial on your test Cloud instance. Your testing options include any of the following:

• 無料の移行トライアル

• Standard の 7 日間のトライアル (トライアル後に Free プランに戻ります)

• 最大 10 ユーザーの Free プラン (小規模のチームに推奨)

移行のテストについて詳細をご確認ください

詳細情報

移行をサポートするための多数のチャンネルをご用意しています。

• 移行計画の詳細については、Atlassian Migration Program の Web サイトをご参照ください。

• 技術的な問題が発生している、または戦略やベスト プラクティスに関するサポートが必要な場合は、サポート チームにお問い合わせください。

• 専門的なアドバイスについては「アトラシアン コミュニティ」をご参照ください。

• 専門家によるサポートが必要な場合は、アトラシアン パートナーにご相談ください。