We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Create, edit, and delete work items on the board

Before you begin

  • In order to create and edit work items and subtasks, you’ll need the Create work item and Edit work item permission.

  • To delete a work item, you must have the Delete work items permission in the project where the work item was created.

More about project permissions for your company-managed project

More about project permissions for your team-managed project

Create work items for your board

There are a few different ways to create a work item from within the board:

  1. Select + Create in the column you want to create a work item for in your board view. A text field will appear.

  2. Give your work item a name. This will be the summary of the work item.

  3. Choose which type of work item you’d like to create from the dropdown (if your project has more than one work type). All level 0 issue types associated with your business project will be included, however you can’t create a subtask from the board columns. Some examples of level 0 issue types are tasks, bugs, and stories. More about creating subtasks

  4. Select Create, or press enter or return on your keyboard to create your work item. The work item will appear in the column that you’ve created it in.

Another way you can create a work item in the board is by:

  1. Hover your cursor between two work items on the board and select Create ( + ).

  2. Give your work item a name.

  3. Choose which type of work item you’d like to create from the dropdown (if your project has more than one work type). All level 0 work types associated with your business project will be included however, you can’t create a subtask from the board columns. Some examples of level 0 issue types are tasks, bugs, and stories. More about creating subtasks

  4. Select Create, or press enter or return on your keyboard to create your work item. You can also select Create.

Check out how to create a work item anywhere in Jira

View and edit a work item’s details on your board

To view, edit, or add more details to a work item, you can:

  1. Select a work item to open the work item detail view

  2. Edit the work item’s details.

More about editing work items

View child work items on your board

If your work item has a child work item or subtask, it will be nested below its respective parent work item regardless of its status.

Currently, the board does not support filtering by subtasks or child work items. You can only view child work items that are nested under their parent.

To view (or hide) subtasks inside a work item, select the expand or collapse icon inside the board card.

More about what fields you can display or hide on the board cards

Delete a work item from your board

There are two ways to delete a work item in the board view.

To delete a work item from within the board, you can:

  1. Select the Actions (…) at the top right of the card you want to delete

  2. Select Delete.

Another way to delete a work item from the board is to:

  1. Select the work item you’d like to delete, to open the work item detail view.

  2. Select Actions (…), then select Delete.

 

Still need help?

The Atlassian Community is here for you.