Permissions and issue-level security in Free plans

The Free plan for Jira is for small teams of fewer than 10 people who may be just getting started with Jira. Project permissions, roles, and issue-level security aren't configurable when you're on the Free plan. To take advantage of Jira's powerful project permission management features, upgrade your plan.

The only permissions- or security-related restriction for Jira Service Management Free plans is issue-level security. If your Jira Service Management site is on the Free plan, you won't be able to set the security level for individual issues (requests).

Starting on a Free plan

If you've always had the Free plan for Jira, everyone who can access that product is a project admin. It isn't possible to change the permission scheme, edit roles, or add an issue security scheme.

Changing from Standard or Premium to Free

If you change from a paid plan to Jira Free, project permissions, roles, and issue security schemes are locked in their current state and you'll need to upgrade to a Standard or Premium plan to change them. If you had previously allowed anonymous access to projects, that anonymous access will be removed when you change to a Free plan. Jira won't change any other permissions, roles, or security schemes, as this could reveal project information that shouldn't be shared with certain users.

Migrating from Jira Data Center to a Free plan

If you have existing project permissions set in Jira Data Center and you then migrate from Jira Data Center to a Free version of Jira, your project permissions, roles, and issue security schemes on the new cloud site are locked in their current state and you'll need to upgrade to a Standard or Premium plan to change them. Jira won't change any permissions, roles, or security schemes, as this could reveal project information that shouldn't be shared with certain users.

Inherited Jira Work Management plans

Jira Software and Jira Service Management are built on top of Jira Work Management. If you have a license for either Jira Software or Service Management, you also get Jira Work Management with project templates made specifically for business teams. The Jira Work Management plan you inherit depends on what plans you have for your other Jira Cloud products.

If all of your other Jira Cloud products are on the Free plan, you'll have Jira Work Management Free and won't be able to edit project permissions, roles, and issue-level security. If you have any Jira Cloud product on Standard or Premium, you'll have Jira Work Management Standard (there's no Jira Work Management Premium plan) with its advanced permission configuration.