We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Search for and filter work items

Creating work items is important, but you need to be able to find and manage the work the work items represent. In this step, we'll find out how to use different search techniques to find work items, share search results, and report on work items.

Create some more work items 

Before you start, you're going to need a few more work items. Create a few more work items in your project using the sample data below.

  • Work Type = Task and Summary = Brainstorm new designs

  • Work Type = Task and Summary = Approve new t-shirt design

  • Work Type = Task, Summary = Send mockup to printers and Assignee = kate

Want to create work items in bulk?

If you're familiar with the CSV format, you can create a CSV file to import work items in bulk. This can be handy if you're handling a lot of data.

You can find work items easily using the search and filter function on the board.

  1. Go to Board in the project sidebar.

  2. Enter a search term or use one of the filters to show only the work you're interested in.

Search for work items 

For more complex searches across multiple projects, use the search function. In this example, we'll search for all unresolved work items assigned to you. 

  1. Select Filters and click a filter or choose Advanced work item search.

  2. Set Assignee to "Current User" at the top of the search page
    The search results refresh when you select new criteria.

  3. Choose More > Resolution and check "Unresolved".

The search results will show the work item that are unresolved and assigned to you.

Still need help?

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