Guest permissions in Jira

Guest access in Jira lets external collaborators work in a single Jira space with limited permissions. This page explains what guests can and can’t do and lists the permissions available in company‑managed and team-managed spaces. What is guest access?

These constraints are designed to give external collaborators just enough access to be productive, without granting them the same level of visibility and control as internal, licensed users.

Guest permissions in company-managed spaces

In company-managed spaces, guests have the following permissions:

Permission

Guests

Administration permissions

Administer spaces

Ability to administer a space in Jira.

Manage work item layouts

Abilitity to modify work item layouts, and discover and use new fields in a work item layout.

Edit workflows

Ability to edit workflows.

Space permissions

Browse spaces

Ability to browse spaces and the work items in them.

For one space only

Manage sprints

Ability to manage sprints.

Service project agent

Allows users to interact with customers and access Jira Service Management features of a space.

View aggregated data

Allows users to view combined and summarized project data, regardless of their individual permissions.

View development tools

Allows users in a software project to view development-related information on a work item, such as commits, reviews, and build information.

View read-only workflow

Allows users to view a read-only version of a workflow.

Work item permissions

Archive work items

Ability to archive work items

Assignable users

Allows users to be assigned to work items.

Assign work items

Ability to assign work items to other users.

Close work items

Ability to close work items.

Often useful in scenarios where developers resolve issues, and a QA department closes them.

Create work items

Ability to create work items.

Delete work items

Ability to delete work items.

Edit work items

Ability to edit work items.

Link work items

Ability to link work items together and create linked work items.

Only useful if linked work items is enabled.

For work items in the same space only

Modify reporter

Ability to modify the reporter when creating or editing a work item.

Move work items

Ability to move work items between spaces or between workflows of the same space (if applicable).

The user can only move work items to a space they have the create permission for.

Between workflows in the same space only

Resolve work items

Ability to resolve and reopen work items. This includes the ability to set a fix version.

Schedule work items

Ability to view or edit a work item’s due date.

Set work item security

Ability to set the level of security on a work item so that only users in that security level can see the work item.

Transition work items

Ability to transition work items.

Restored archived work items

Ability to restore archived work items.

Send work items in email

Custom space permission for sending emails manually.

Voters and watchers permissions

Manage watchers

Ability to manage the watchers of a work item.

View voters and watchers

Ability to view the voters and watchers of a work item.

Comments permissions

Add comments

Ability to comment on work items.

Delete all comments

Ability to delete all comments made on work items.

Delete own comments

Ability to delete own comments made on work items.

Edit all comments

Ability to edit all comments made on work items.

Edit own comments

Ability to edit own comments made on work items.

Attachments permissions

Create attachments

Ability to create attachments.

Delete all attachments

Ability to delete all attachments.

Delete own attachments

Ability to delete own attachments.

Time tracking permissions

Delete all worklogs

Ability to delete all worklogs made on work items.

Delete own worklogs

Ability to delete own worklogs made on work items.

Edit all worklogs

Ability to edit all worklogs made on work items.

Edit own worklogs

Ability to edit own worklogs made on work items.

Work on work items

Ability to log work done against a work item.

Only useful if time tracking is enabled.


Guest permissions in team-managed spaces

In team-managed spaces, guests have the following permissions:

Permission

Nested permission

Guests

Administer the space

Edit access, manage people and permissions, configure work types and their fields, enable space features, and delete the space.

 

Manage work items in the space

Modify reporters and watchers, edit and delete any comments and attachments, adjust worklog entries, and delete work items in the space.

 

 

 

Add or remove work item watchers

Add or remove users from the list of watchers on any work item in the space.

 

Delete any attachment

Delete attachments added by anyone to work items in the space.

 

Delete any comment

Delete comments added by anyone to work items in the space.

 

Delete any work item

Delete any work item in the space permanently, including its comments, field data, and attachments.

 

Archive any work item

Archive any work item in the space, including any child work items or subtasks.

 

Restore any archived work item

Restore any archived work item in the space, including any child work items or subtasks.

 

Delete any worklog entry

Delete worklog entries added by anyone to work items in the space.

 

Edit any comment

Edit comments added by anyone on any work item in the space.

 

Edit any due date

Edit due dates on work items in the space after creating them.

 

Edit any worklog entry

Edit worklog entries added by anyone on any work items in the space.

 

Edit reporters

Modify the reporter field on any work items in the space.

Manage sprints in the space

Create, start, and complete sprints for boards in the space.

 

Work on work items in the space

Edit, assign, transition, link, and log work on any work items in the space.

 

 

 

Assign any work item

Add someone to or modify the assignee field on any work items in the space.

 

Delete own worklog entries

Delete worklogs added by the user on any work items in the space.

 

Edit any work item

Change the summary, description, and update custom fields on any work items in the space.

 

Edit own worklog entries

Edit worklogs added by the user on any work items in the space.

 

Link any work item

Link work items in the space together, or to other work items in the site.

For work items in the same space only

 

Log work on any work item

Interact with the time tracking field on any work item in the space, and creste new worklog entries.

 

Move any issue

Move any work item in the space into other spaces in the site.

 

Transition any issue

View the workflow and change the status for any work item in the space.

Create work items in the space

Create work items in the space and fill out their fields upon creation.

 

Collaborate on work items in the space

Comment and attach files to any work items in the space.

 

 

 

Add attachments

Add attachments to any work items in the space.

 

Add comments

Add comments to any work items in the space.

 

Delete own attachments

Delete attachments added by the user on any work items in the space.

 

Delete own comments

Delete comments added by the user on any work items in the space.

 

Edit own comments

Edit comments added by the user on any work items in the space.

 

View watchers

See the list of users watching any work items in the space.


Global permissions

Guests are not granted any global permissions in Jira. More about global permissions

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