Migrate Statuspage to use Atlassian accounts
Learn everything you need to know to migrate you and your team to Atlassian accounts.
What user permissions can I grant?
Within Statuspage there are two basic levels of access – Product admins and Product users.
See the table below for the actions each role is permitted to take.
Action | Product user | Product admin |
|---|---|---|
Create new pages | No | Yes |
Delete pages | No | Yes |
Access API keys | No | Yes |
Manage user’s page and role permissions | No | Yes |
Manage billing | Yes | Yes |
Create and manage incidents | Yes | Yes |
Create and manage maintenances | Yes | Yes |
View and manage components | Yes | Yes |
View and manage subscribers | Yes | Yes |
Customize status page | Yes | Yes |
Site Admins automatically become Product Admins (unless they are specifically removed from product admin group). See this documentation to remove Statuspage access from site admins.
Additionally, Site Admins (Atlassian org level permission) can invite new users. Product users' access may be further refined through advanced page permissions.
View user permissions
To view any user's permissions, navigate to the Users page.
Click your avatar in the top right of the Statuspage management interface.
Select Users from the menu that appears.
User emails with Product Admin privileges will be marked with a label. Only Site admins can change the level of access for a user through a separate Atlassian admin site. See this documentation for what to do in Atlassian admin.
Some other things to consider
When users are invited through Statuspage, they'll be granted the “Product user” role by default. When users are invited through admin.atlassian.com, the inviter will have the option of adding them to a group with Statuspage Product Admin access.
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