What user permissions can I grant?

Within Statuspage there are two basic levels of access – Product admins and Product users.

See the table below for the actions each role is permitted to take.

Action

Product user

Product admin

Create new pages

No

Yes

Delete pages

No

Yes

Access API keys

No

Yes

Manage user’s page and role permissions

No

Yes

Manage billing

Yes

Yes

Create and manage incidents

Yes

Yes

Create and manage maintenances

Yes

Yes

View and manage components

Yes

Yes

View and manage subscribers

Yes

Yes

Customize status page

Yes

Yes

Site Admins automatically become Product Admins (unless they are specifically removed from product admin group). See this documentation to remove Statuspage access from site admins.

Additionally, Site Admins (Atlassian org level permission) can invite new users. Product users' access may be further refined through advanced page permissions.

View user permissions

To view any user's permissions, navigate to the Users page.

  1. Click your Avatar in the bottom left corner of any page. 

  2. Click Users from the menu that appears.

User emails with Product Admin privileges will be marked with a label. Only Site admins can change the level of access for a user through a separate Atlassian admin site. See this documentation for what to do in Atlassian admin.

Some other things to consider

When users are invited through Statuspage, they'll be granted the “Product user” role by default. When users are invited through admin.atlassian.com, the inviter will have the option of adding them to a group with Statuspage Product Admin access.

Additional Help