Notification event triggers

Below is a table showing which types of events trigger notifications to end users.

When creating/updating and incident/scheduled maintenance, you will have the option whether or not you want to send notifications to your subscribers. This option takes precedence over the table below.

Notification trigger

Email

SMS

Webhook

Slack

Realtime incident created

Yes

Yes

Yes

Yes

Realtime incident updated

Yes

No

Yes

Yes

Realtime incident resolved

Yes

Yes

Yes

Yes

Scheduled incident created

Yes

Yes

Yes

Yes

Scheduled incident in progress

Yes

Yes

Yes

Yes

Scheduled incident other updates

Yes

No

Yes

Yes

Scheduled incident resolved

Yes

Yes

Yes

Yes

Postmortem published

Yes

No

Yes

Yes

Component status changes

No

No

Yes

No

Last modified on Sep 21, 2020
Cached at 7:25 PM on Oct 31, 2020 |

Additional Help

Ask the Community