Add team members

Team members are the admins of your pages, the people interacting with the management interface (manage.statuspage.io). The amount of team members you can add depends on how many team members are included in your pricing plan. View your current team member usage under User management in your profile menu.

  1. Click your avatar in the bottom left of the Statuspage management interface to see your user menu.

  2. Click User management.

  3. Click Add user.

  4. Enter the new team member’s email address.

  5. Click Create.

Your new team member will receive an email confirming their invitation to your page. The email includes their login information and a temporary password.

Troubleshooting

Error: You reached the maximum number of team members you can have based on your allocations for your activated pages.

If you encounter this error, you can’t add any more team members to your page. User allocation is cumulative, based on the team member amounts allotted across all your activated pages.

Need more users?

If you have met your user limits across all your pages, you can do a few things, depending on your current organization and page setups. You will not be able to add new team members to your account until one of the following actions are taken:

  1. Upgrade your (non-enterprise) page under profile menu > Billing.

  2. Contact your page owner to delete some existing team members.

  3. Contact support to increase your team member allocation.

  4. Activate a new page (since user allocation is across all pages, this allows you to add more team members to any page).

Last modified on Mar 24, 2020
Cached at 10:22 PM on Oct 27, 2020 |

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