Set up Microsoft Teams integration

Use this integration to get updates of events that occur in Statuspage and be notified in a Microsoft Teams channel.

1. Select an existing channel or establish a new channel within the Microsoft Teams app for your team. Skip to step 2 if you already have a designated channel for notifications.

Form for creating a channel for statuspage in Microsoft Teams.

You can configure the channel's privacy settings as either private or public, depending on your specific use case.

Form showing to create a private channel for statuspage in Microsoft Teams.

2. Select > Connectors from the top-right corner of the channel you created.

A Microsoft Teams channel with the more menu open showing the Connectors menu item highlighted.

If you are on the new Teams interface, read how to create incoming webhook. If you are not able to see the Incoming Webhook, please contact your administrator, and follow the instructions in the Microsoft Teams help page to update Member permissions for Allow members to create, update, and remove connectors.

3. Select Add for the “Incoming Webhook” connector from the connectors list.

The Connectors list in Microsoft Teams showing the incoming webhook item with an Add button to the right.
Microsoft Teams dialog showing an incoming webhook description and a prominent Add button at the top.

4. After adding the connector, select Configure. You’ll see instructions for finishing the app set up.

Microsoft Teams dialog showing connectors with incoming webhook at the top and a Configure button to the right.

5. Provide a name for the webhook connection, then select Create to generate a webhook URL.

The configuration screen for incoming web hooks in Microsoft Teams with a name configured of "test statuspage."

6. Once the webhook is created, copy the generated webhook URL and select Done.

The configuration screen for incoming web hooks in Microsoft Teams with the copy URL option highlighted.

7. Configure this webhook URL either in the public statuspage or within the app section of the Statuspage manage portal.

Public statuspage

Go to your choice of public Statuspage, click on “Subscribe to Updates” in the top right corner, click on the Microsoft Teams logo, and input your webhook URL.

Subcribe to statuspage

 

Manage portal

If you have access to the Manage portal in Statuspage, click on “Apps,” locate “Microsoft Teams,” click on “Add,” and fill out the relevant information like channel webhook URL to enable the integration for your channel of choice.

Microsoft Teams App in Statuspage

 

Provided everything is correctly configured, you’ll start receiving notifications in the designated channel.

Still need help?

The Atlassian Community is here for you.