This page covers some of the most frequently asked questions we hear about switching from self-managed Jira or Confluence to cloud.
If you’re ready to get started on your migration, check out our Jira and Confluence migration resources for additional guidance.
Looking to migrate Bitbucket as well? Visit our Bitbucket migration planning guide and FAQs to learn how.
Getting started
Does it cost money to migrate?
What's the difference between cloud, server and Data Center?
What's on your roadmap for cloud, and cloud migrations?
Pricing
How much do Jira and Confluence Cloud cost?
How much does Atlassian Access cost?
What's the difference between self-managed and cloud pricing?
Can I switch my self-managed license to a cloud license?
Do you offer academic and community discounts in cloud?
Planning
Do I need an active self-managed license or maintenance to migrate?
Can I use LDAP or ADFS in cloud?
How does user management differ in cloud?
Is Atlassian Access recommended based on my current setup and security needs?
Jira: What migrates over and what doesn't?
Confluence: What migrates over and what doesn't?
Security and compliance
Do you have any uptime guarantees or SLAs?
Support
Do you offer migration services?
Do you offer technical support for migration?
More information and support
We have a number of channels available to help you with your migration.
- For more migration planning information and FAQs, visit the Atlassian Cloud Migration Center.
- Have a technical issue or need more support with strategy and best practices? Get in touch.
- Looking for peer advice? Ask the Atlassian Community.
- Want expert guidance? Work with an Atlassian Partner.