descriptionFind answers to commonly asked questions about migrating from Atlassian's self-managed server and Data Center products to cloud. Learn about planning, pricing, security and more.

This page covers some of the most frequently asked questions we hear about switching from self-managed Jira or Confluence to cloud. 

If you’re ready to get started on your migration, check out our Jira and Confluence migration resources for additional guidance.

Looking to migrate Bitbucket as well? Visit our Bitbucket migration planning guide and FAQs to learn how.

Getting started

How do I move to cloud?

Does it cost money to migrate?

How can I try out cloud?

What's the difference between cloud, server and Data Center?

What's on your roadmap for cloud, and cloud migrations?


How much do Jira and Confluence Cloud cost?

How much does Atlassian Access cost?

What's the difference between self-managed and cloud pricing?

Can I switch my self-managed license to a cloud license?

Do you offer academic and community discounts in cloud?


How long does migration take?

Do I need an active self-managed license or maintenance to migrate?

Can I use LDAP or ADFS in cloud?

How does user management differ in cloud?

Is Crowd available in cloud?

Is Atlassian Access recommended based on my current setup and security needs?

How do I migrate my apps?

Jira: What migrates over and what doesn't?

Confluence: What migrates over and what doesn't?

Security and compliance

Where is cloud data hosted?

Do you have any uptime guarantees or SLAs?


Do you offer migration services?

Do you offer technical support for migration?

More information and support

We have a number of channels available to help you with your migration.