Plan your Cloud migration
Documents to help you prepare to migrate your Atlassian Server products.
This option lets you migrate all data at once, without having to select specific items. You can migrate all projects, users and groups, and customers. You can migrate apps using this option. However, apps containing app specific custom fields or workflow rules are not currently supported. We plan to support them in an upcoming release.
Looking for information on assessments?
Before you migrate data, you should complete assessments available in the assistant:
Complete these steps:
Check what can be migrated with this option. Learn more
Update the assistant and allowlist required IPs and domains. Learn more
Complete the pre-migration checklist to prepare your environment. Learn more
Pre-migrate users, groups, and attachments to reduce downtime. Learn more
Make sure your Jira database user only has permissions and access to Jira schemas. Learn more
This option requires an empty cloud site. You can:
delete existing projects from Jira Cloud. Learn more
start with an empty cloud site or we’ll give you an option to overwrite existing data in your cloud site. You’ll be required to create a backup for Jira Cloud (within the last 14 days) before overwriting data.
Permissions:
To migrate, you need to be an admin in both the source instance and the destination cloud site.
Known issues:
This migration option doesn’t support merging duplicated users (an automatic fix from ‘Assess and prepare users’). Learn more
To create a migration plan:
Open the Jira Cloud Migration Assistant.
Select Create new migration.
On the Connect to your cloud site screen, provide the following data:
Screen | Fields |
---|---|
|
4. On the Migration options screen, select Migrate all data at once.
Once you’re done, check for errors in your migration. Learn how to check for errors in your migration
We have a number of channels available to help you with your migration.
For more migration planning information and FAQs, visit the Atlassian Cloud Migration Center.
Have a technical issue or need more support with strategy and best practices? Get in touch.
Looking for peer advice? Ask the Atlassian Community.
Want expert guidance? Work with an Atlassian Partner.
Support for Atlassian Server products ends in February, 2024. Learn more about the Server end of support timeline.
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