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Update or install the Confluence Cloud Migration Assistant

Prevent migration failure by upgrading to Confluence Cloud Migration Assistant 3.3.7 or higher

We are ending support for all older versions of Confluence Cloud Migration Assistant.

You won’t be able to use the following versions:

  • Confluence Cloud Migration Assistant 3.3.6 and lower

We are continuously improving our migration tooling and expanding their existing capabilities. For a smoother and more stable migration experience, we recommend upgrading to the latest version of Confluence Cloud Migration assistant within six weeks of its release.

Learn more about this announcement and how to upgrade

For any further details or technical concerns, contact us.

The Confluence Cloud Migration Assistant is an app available for Confluence Server and Data Center.

Supported versions

The Confluence Cloud Migration Assistant is pre-installed in Confluence 6.13 and later.

If you're on an unsupported Server or Data Center version and don't have active maintenance on your server license (which is required to upgrade), you can use a free trial license to upgrade in preparation for your migration. Learn how to migrate with an expired Server license

Before you begin

Here’s some prerequisite information:

Allowlist Atlassian domains and IP addresses in your network

If your Confluence Server or Data Center instance is behind a firewall, you need to allow access for domains and IP addresses needed by the assistant. Learn more about IP addresses and domains

Install the Confluence Cloud Migration Assistant

To install the assistant:

  1. In Confluence Server or Data Center, go to Administration > Manage apps.

  2. Select Find new apps.

  3. Search for Confluence Cloud Migration Assistant.

  4. Select Install.

Update the Confluence Cloud Migration Assistant

To update the assistant:

  1. In Confluence Server or Data Center, go to Administration > Manage apps.

  2. Select Manage apps.

  3. Search for Confluence Cloud Migration Assistant.

  4. Select Update.

Open the Confluence Cloud Migration Assistant

To open the assistant:

  1. In Confluence Server or Data Center, go to Administration > Migration Assistant.

  2. You’ll see a home screen similar to this one:

Home screen of the Confluence Cloud Migration Assistant.

To learn more about each card, see:


More information and support

We have a number of channels available to help you with your migration.

Support for Atlassian Server products ends in February, 2024. Learn more about the Server end of support timeline.

 

Still need help?

The Atlassian Community is here for you.