Documents to help you prepare to migrate your Atlassian Server or Data Center products.
Depending on your needs, you may need to use one or more of the following methods to migrate to Jira Cloud. Read Choose a Cloud migration method for advice on how to choose the migration method that meets your needs.
Jira Cloud Migration Assistant (recommended)
Prevent migration failure by upgrading to Jira Cloud Migration Assistant 1.7.3 or higher
We are ending support for all older versions of Jira Cloud Migration Assistant.
You won’t be able to use the following versions:
Jira Cloud Migration Assistant 1.7.1 and lower
We are improving our migration tooling and expanding their existing capabilities. For a smoother and more stable migration experience, we recommend upgrading to the latest version of Jira Cloud Migration assistant within six weeks of it release.
For any further details or technical concerns, contact us.
The Jira Cloud Migration Assistant is a free Atlassian app that can be installed on your Jira Server or Data Center instance. The migration assistant is the easiest and most reliable way to move from Server or Data Center to Jira Cloud.
Jira Cloud CSV import
This isn’t a recommended migration method due to its limitations. Only use it when Jira Cloud Migration Assistant or Jira Site Import are not options for your needs.
This method allows you to import issues from Jira Server or Cloud into a Cloud site. Learn more about using CSV import
Merge in Jira Server
If you manage multiple Server or Data Center instances, merging them might be a prerequisite step to your migration to Cloud. However, you may be able to skip this step depending on which migration method you choose. For example, if you’re using the Jira Cloud Migration Assistant, you don’t need to consolidate Server instances before importing issues to Cloud.
Use this method when you need to:
merge multiple Jira Cloud sites
merge multiple Jira Server instances
import only specific projects from one Cloud site to another
More information and support
We have a number of channels available to help you with your migration.
For migration planning information, visit the Atlassian Migration Program website.
For technical issues or support with strategy and best practices, get in touch with our support team.
For peer advice, ask the Atlassian Community.
For expert guidance, work with an Atlassian Partner.