Documents to help you prepare to migrate your Atlassian Server products.
A collection of topics that help prepare you to migrate your apps to the Cloud.
Ensure you’re ready to migrate with these pre-migration checklists for Jira, Confluence, and Bitbucket Server or Data Center.
Migrate your Jira data with the Jira Cloud Migration Assistant. This is the recommended way to migrate.
Migrate your Confluence data with the Confluence Cloud Migration Assistant. This is the recommended way to migrate.
Documents that walk you through using the Bitbucket Cloud Migration Assistant to migrate to Cloud.
Documents to help you use Jira Site Import to migrate to Cloud.
Resources to help get started and testing after you migrate.
Everything you need to know about moving your data from one cloud site to another.
A set of optional best practices that you can apply to your migration.
Depending on your needs, you may need to use one or more of the following methods to migrate to Jira Cloud. Read Choose a Cloud migration method for advice on how to choose the migration method that meets your needs.
Jira Cloud Migration Assistant (recommended)
Prevent migration failure by upgrading to Jira Cloud Migration Assistant 1.7.3 or higher
We are ending support for all older versions of Jira Cloud Migration Assistant.
You won’t be able to use the following versions:
Jira Cloud Migration Assistant 1.7.1 and lower
We are improving our migration tooling and expanding their existing capabilities. For a smoother and more stable migration experience, we recommend upgrading to the latest version of Jira Cloud Migration assistant within six weeks of it release.
For any further details or technical concerns, contact us.
The Jira Cloud Migration Assistant is a free Atlassian app that can be installed on your Jira Server or Data Center instance. The migration assistant is the easiest and most reliable way to move from Server or Data Center to Jira Cloud.
Use this method to migrate:
some projects to Cloud
everything to a new Cloud site
to a new or existing Cloud site
your data all at once or in phases
Jira Cloud Site Import
Site Import for server-to-cloud migrations will be discontinued
In November 2023, we’ll discontinue Site Import for server-to-cloud migrations.
We recommend that all customers use the Jira Cloud Migration Assistant. The Migration Assistant includes options to migrate project-by-project or migrate all data at once.
The new option to migrate all data at once will migrate the same data types as Site Import with a more seamless experience and higher reliability. Learn about the Migration Assistant
We've already discontinued server-to-cloud migrations using Site Import if you’re looking to migrate 1-1000 users. If you’re looking to migrate more than 1000 users, Site Import will be available until it is discontinued in November 2023.
To view the number of licensed Jira Server or Data Center users, see the Viewing your licensed user count section on the Licensing your Jira applications page. For more information on this announcement, read our community post.
For any technical concerns with these changes, contact us.
Using Jira Site Import to migrate from Server to Cloud involves using a Jira Server or Cloud XML backup to import everything from one site into Cloud. This method will overwrite any existing data in your Cloud site, so is only recommended when you’re moving to a new Cloud site.
Jira Cloud CSV import
This isn’t a recommended migration method due to its limitations. Only use it when Jira Cloud Migration Assistant or Jira Site Import are not options for your needs.
This method allows you to import issues from Jira Server or Cloud into a Cloud site. Learn more about using CSV import
Merge in Jira Server
If you manage multiple Server or Data Center instances, merging them might be a prerequisite step to your migration to Cloud. However, you may be able to skip this step depending on which migration method you choose. For example, if you’re using the Jira Cloud Migration Assistant, you don’t need to consolidate Server instances before importing issues to Cloud.
Use this method when you need to:
merge multiple Jira Cloud sites
merge multiple Jira Server instances
import only specific projects from one Cloud site to another
More information and support
We have a number of channels available to help you with your migration.
For migration planning information, visit the Atlassian Migration Program website.
For technical issues or support with strategy and best practices, get in touch with our support team.
For peer advice, ask the Atlassian Community.
For expert guidance, work with an Atlassian Partner.
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