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Migrate to Cloud with an expired Server license

Prevent migration failure by upgrading to the latest versions of our Cloud Migration Assistants

We are ending support for all older versions of Jira Cloud Migration Assistant and Confluence Cloud Migration Assistant.

You won’t be able to use the following versions:

  • Jira Cloud Migration Assistant 1.7.1 and lower

  • Confluence Cloud Migration Assistant 3.3.6 and lower

We are improving our migration tooling and expanding their existing capabilities. For a smoother and more stable migration experience, we recommend upgrading to the latest version of Jira Cloud Migration assistant within six weeks of it release.

Learn more about this announcement and how to upgrade.

For any further details or technical concerns, contact us.

If your Server license and maintenance has expired, you can still migrate to Cloud at no added cost. We offer 60-day free Cloud migration trials for Server customers with expired maintenance.

Using a trial license for upgrading and migrating

If you're on an unsupported version and don't have active maintenance on your Server license (which is needed to upgrade), you can use a free trial license to upgrade in preparation for the migration. Go to my.atlassian.com and sign up for a free evaluation license for the product you're migrating. 

You can no longer create new Server trial licenses, but you can use Data Center trial licenses, generated from my.atlassian.com, in Server installations.

Note that Server and Data Center evaluation licenses last for 30 days. If you need more time to complete your migration, no problem – you can extend your license to 90 days upon request.

Learn more about Cloud migration trials

Upgrading your Server installation

If you need to upgrade to a supported version, follow the step-by-step upgrade instructions for your product:

Read the documentation for the product version you’re currently running (for example, version 7.7). You can check this using the dropdown menu in the top right of the page.

Tips for a successful upgrade

  • Back up your site before performing the upgrade.

  • Run all pre-upgrade checks, including the prescribed health check (when supported).

  • Set up a test environment where you can perform a dry-run of the upgrade.

Our documentation provides step-by-step instructions covering each of these tips.

Once you've upgraded

After upgrading, review the migration planning guide for common questions, best practices, pre-migration checks and step by step instructions for how to migrate. Learn more about the Cloud migration guide

More information and support

We have a number of channels available to help with your migration:

Support for Atlassian Server products ends in February, 2024. Learn more about the Server end of support timeline.

Additional Help