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Notification event triggers
Below is a table showing which types of events trigger notifications to end users.
When creating/updating and incident/scheduled maintenance, you will have the option whether or not you want to send notifications to your subscribers. This option takes precedence over the table below.
Notification trigger | SMS | Webhook | Slack | |
|---|---|---|---|---|
Realtime incident created | Yes | Yes | Yes | Yes |
Realtime incident updated | Yes | No | Yes | Yes |
Realtime incident resolved | Yes | Yes | Yes | Yes |
Scheduled incident created | Yes | Yes | Yes | Yes |
Scheduled incident in progress | Yes | Yes | Yes | Yes |
Scheduled incident other updates | Yes | No | Yes | Yes |
Scheduled incident resolved | Yes | Yes | Yes | Yes |
Postmortem published | Yes | No | Yes | Yes |
Component status changes | No | No | Yes | Yes |
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