Moving data between Atlassian Government Cloud sites
You can move data between existing Atlassian Government Cloud sites by using our data transfer feature. Note there are some limitations in regards to data parity.
Plan your migration to Atlassian Government Cloud
Before you begin, review the key considerations for migrating your apps to Atlassian Government Cloud apps.
Attributes | Details |
|---|---|
Available apps |
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Eligibility |
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User tiers |
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Academic discounts | Contact us to check eligibility |
Community discounts | Not applicable |
Atlassian app integrations |
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Webhooks | Assess the security of any external URLs you configure for webhooks. |
Data security policies | |
Security and compliance |
Atlassian Government Cloud operates under a shared responsibility model for FedRAMP Moderate. More about the shared responsibility model
Migration tooling
Data transfer feature
To move data between Atlassian Government Cloud sites, you’ll use our data transfer feature that you might know from Atlassian Cloud migrations. The data transfer works in a similar way, however there are a few items that can’t be migrated, as shown in the data parity table below.
Learn more about data transfer
What data is and isn’t migrated
The data transfer feature supports migrating the majority of entities and configuration items, however there are still things we can’t migrate. Review the list of what’s supported so you know what to expect and what needs to be left behind.
What Confluence data is copied
Limitations and data migration parity
Limitations related to migrations or migrated data.
Type | Details |
|---|---|
✅ Core products | You can migrate our core products:
|
✅ Users and group | Full parity with regular data transfer: |
⚠️ Jira data | In addition to items listed in What Jira data is copied, the following data isn’t migrated: ❌ Dashboards |
⚠️ Jira Service Management data | In addition to items listed in What Jira data is copied, the following data isn’t migrated: ❌ Knowledge base ❌ Help center ❌ Virtual agent ❌ Jira Service Management widget ❌ Assets |
✅ Confluence data | Full parity with regular data transfer: |
⚠️ Marketplace app data | The number of available Marketplace apps is limited. For supported apps (view the list), the data is not migrated using the data transfer feature. You need to check with the Marketplace partner if a manual migration pathway is available. |
Key differences
Key differences across the migration journey.
Coordinating migrations with Support
Your migration will be coordinated and supported by Atlassian Support and Migration teams. If you’re planning to move, make sure to notify them about your plans. You will need to get your new site provisioned by us.
Provisioning sites and apps
New site with Jira or Confluence that you want to move your data to need to be provisioned by Atlassian. In Atlassian Government Cloud, you’re unable to provision sites and apps yourself. See the page below for more details on how to request new apps:
Add users and apps to Atlassian Government Cloud subscriptions
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