Get started with your Data Center migration

Get started with your migration by joining and onboarding to Atlassian Government Cloud.

Join and set up Atlassian Government Cloud

You’ll need to reach out to us to get started with your Atlassian Government Cloud environment.

1. Join Atlassian Government Cloud

Reach out to us. You’ll participate in assessment workshops to assess your Data Center footprint and eligibility for Atlassian Government Cloud and migrations. We’ll then offer a subscription and support for your migration.

2. Set up your Atlassian Government Cloud environment

After you purchase your Atlassian Government Cloud subscription, your onboarding will start. During onboarding, Atlassian will provision and pre-configure your Atlassian Government Cloud environment so it’s ready for migration. This includes:

Connecting your identity provider
Verifying your domain
Configuring single sign-on
Provisioning Atlassian apps, such as Jira or Confluence
Installing Marketplace apps
Granting access to Government Cloud Support portal for support requests

We’ll need some details from you, such as DNS records or connection details for the identity provider. For details on what’s required, see:

Start migration planning

Before you begin, review the key considerations for migrating your apps to Atlassian Government Cloud apps.

Attributes	Details
Available apps	Jira Confluence Jira Service Management A subset of Marketplace apps are available. You must conduct a security assessment for each app. See Manage Marketplace apps for Atlassian Government apps
Eligibility	US government agencies or organizations working with the US government for government-related work. FedRAMP Moderate & TX-RAMP authorized. GovRAMP in progress.
User tiers	Jira and Confluence: 201+ users Jira Service Management: 26+ agents
Academic discounts	Contact us to check eligibility
Community discounts	Not applicable
Atlassian app integrations	We evaluate integrations for FedRAMP compliance before making them available. To request a specific integration, contact your Carahsoft or Atlassian sales contact.
Webhooks	Assess the security of any external URLs you configure for webhooks.
Data security policies	See Apply a default configuration to a policy control
Security and compliance	See Understand Government Cloud security and compliance

Atlassian Government Cloud operates under a shared responsibility model for FedRAMP Moderate. More about the shared responsibility model

After your Atlassian Government Cloud is provisioned, you’ll start migration planning with our Support and Migration teams. This includes going through the following migration phases with our guidance:

Assess: Assessing your footprint, dataset, and migration needs.
Plan: Planning the migration strategy, scope, and requirements.
Prep: Preparing your environment, including data cleanup and pre-migration checklists.
Test: Testing your migration and conducting User Acceptance Testing (UAT).
Migrate: Running a production migration and validation.
Post-migration: Completing post-migration tasks, validation, cloud adoption.

For details on each phase, including the teams and tasks involved, see:

What your migration will look like?

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