Set the default data residency location
You can set the default data residency location for either your organization or your site, depending on the user management experience you have.
Which user management experience do you have?
Go to Atlassian Administration. Select your organization if you have more than one. You can identify which user management experience you have by checking where your Users page is located.
Centralized | Original |
|---|---|
In Atlassian Administration, Users is located in Directory.  | In Atlassian Administration, Users is located in the  |
Jump to the
Centralized user management content
You can set the default data residency location for your organization. We recommend you do this when you need all apps and their data to be pinned to the same region for data residency purposes. This can help with compliance as well.
Once you set the location, you'll need to manually move some Atlassian apps that aren’t pinned to the location. The realm will be auto selected so you won’t need to select the realm yourselves.
Set the location
To set the default location for your organization:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Data management > Data residency.
Via Organization settings:
Select Organization settings on the page
Select Set location from the Organization settings panel.
Via a specific app:
If available, select Set location for an app in the table.
You’ll be prompted to set an organization location. Select Set location again.
Via a specific app’s actions:
Select more actions (…) for an app in the table. You'll see the current location if it’s set.
If the org location is Not set, select Org location.
Select the location from the available options, then select Next.
Select a move window, then select Next.
Review and select Submit request.
Move apps that aren’t pinned to location
Some Atlassian apps may not be pinned to your organization’s default location. This means that they aren’t automatically moved when the rest of the apps are moved, and will need to be moved.
Once you complete setting the location, you can see the App summary. We mark the apps that aren’t in the organization location with a warning icon. You can filter the table by status Out of location to view all these apps. An admin will need to move these apps manually.
Original user management content
You can set the default data residency location for your sites. We recommend you do this when you need all sites and their data to be pinned to the same region for data residency purposes. This can help with compliance as well.
Once you set the location, you'll need to manually move some Atlassian apps that aren’t pinned to the location. The realm will be auto selected so you won’t need to select the realm yourselves.
Set the location
To set the default location for your site:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Data management > Data residency.
Via a specific app’s actions:
Select more actions (•••) for an app in the table.
If the site location is Not set, select Site location.
In the next step, select Change location from more actions (•••) next to Not set.
Via link:
Select Set location for an app in the table.
Select Set location to confirm you want to proceed.
You’ll be prompted to set a site location. Select Set location again.
Select the location from the available options, then select Next.
Select a move window, then select Next.
Review and select Submit request.
Move apps that aren’t pinned to location
Some Atlassian apps may not be pinned to your site’s default location. This means that they aren’t automatically moved when the rest of the apps are moved, and will need to be moved later.
Once you complete setting the location, you can see the App summary. We mark the apps that aren’t in the site location with a warning icon. You can filter the table by status Out of location to view all these apps. An admin will need to move these apps manually.
Was this helpful?