Data contribution settings

We’re updating how we use customer data so we can improve our apps and AI experiences for all customers. Learn more about this change

 

Data contribution settings let you control whether Atlassian can use metadata and in-app data from your Atlassian organization to improve Atlassian apps and services for all customers. Understand the settings listed on this page so that you can make informed decisions about your metadata and in-app data contributions. More about data contribution

To view your settings, navigate to Atlassian Administration, then Security, and then Data contribution.

Default data contribution settings

Depending on the highest active plan in your Atlassian organization your in-app data contribution setting is either set to On or Off at the organization level. You can change this default setting and also choose to include or exclude in-app data from specific Atlassian apps, spaces, or Teamwork Graph connectors. The metadata contribution setting isn’t available for all plans.

  • Some Atlassian customers, including those with specific compliance requirements, may see different defaults in Atlassian Administration.

  • Atlassian will begin to use data according to the data contribution settings on August 17, 2026.

Plan

Default data contribution settings

Can I change the default settings?

Free or Standard

Metadata contribution: Is always contributed

In-app data contribution: On

In-app experience:

Default data contribution settings for Free and Standard plans

Metadata contribution: You can’t change this setting.

In-app data contribution: You can change this setting to Off.

Premium

Metadata contribution: Is always contributed

In-app data contribution: Off

In-app experience:

Default data contribution settings for Premium plan

Metadata contribution: You can’t change this setting.

In-app data contribution: You can change this setting to On.

Enterprise

Metadata contribution: On

In-app data contribution: Off

In-app experience:

Default data contribution settings for Enterprise plan
Default data contribution settings for Enterprise plan

Metadata contribution: You can change this setting to Off. This setting controls metadata contributions from applicable Teamwork Graph connectors too.

In-app data contribution: You can change this setting to On.

Default settings when you have apps on different plans

Your default data contribution settings are determined by the highest active plan within your Atlassian organization. If you have questions about your settings, contact support.

The highest active plan is the highest subscription in your Atlassian organization, including any trials. It excludes inactive subscriptions.

Here are some examples that explain how your default data contribution settings are determined.

Scenario

App plans in your Atlassian organization (with highest active plan in bold)

Default data contribution settings

You have a single Atlassian organization

Confluence (Free)

Jira (Standard)

In-app data contribution is On.

Metadata is contributed.

You have a single Atlassian organization

Confluence (Standard)

Jira (Premium trial)

In-app data contribution is Off.

Metadata is contributed.

You have a single Atlassian organization

Confluence (Free)

Jira (Standard)

Jira Product Discovery (Premium)

In-app data contribution is Off.

Metadata is contributed.

You have a single Atlassian organization

Confluence (Free)

Jira (Enterprise)

In-app data contribution is Off.

Metadata is On.

You have two Atlassian organizations

Organization A:

All apps are on Free plans

Organization B:

All apps are on Premium plans

Organization A:

  • In-app data contribution is On.

  • Metadata is contributed.

Organization B:

  • In-app data contribution is Off.

  • Metadata is contributed.

Include or exclude in-app data

To control your data contributions, you can include or exclude the following types of in-app data:

  • Atlassian apps

  • Spaces within Atlassian apps

  • Teamwork Graph connectors

When your in-app data contribution setting is:

  • On, you can choose to exclude in-app data from any specific spaces, apps, or Teamwork Graph connectors that you don’t want to contribute

  • Off, you can choose to include in-app data from any specific spaces, apps, or Teamwork Graph connectors that you want to contribute

Settings for new apps in your organization

New apps that you add to your Atlassian organization will follow your existing data contribution settings.

When you change your data contribution settings, your organization-level data contribution settings will apply to any new apps or connectors that you add later.

  • When you add a new app, we begin using the metadata and in-app data of that app after 30 days. This gives you time to review and adjust the data contribution settings for that app.

  • When you add a new space to an existing app, we begin using the metadata and in-app data at the time you create the space.

Settings for apps when you upgrade or downgrade plans

When you change plans, we retain your selections wherever possible.

  • If you upgrade your plan and additional data contribution settings become available, we’ll inform you so you can adjust them as needed.

  • If you downgrade your plan, we will not change your settings to the default of your new highest active plan. However, if you currently have a Cloud Enterprise plan in your Atlassian organization and you move to a plan that doesn’t offer a data contribution setting for metadata, metadata contribution will be turned on. In that case, we’ll notify you and give you 30 days to review your new data contribution settings before we begin to use this data according to your new configuration.

When the highest active plan in your Atlassian organization changes from:

  • Enterprise to Free, Standard, or Premium, you’ll lose the ability to control metadata contribution

  • Free, Standard, or Premium to Enterprise, you can choose to stop contributing metadata

 

Still need help?

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