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Export external users

The ability to add an extra layer of security for external users is available to participants in an early access program. External user security will be available to everyone soon.

Export external users from your organization

Review the external users before you turn on the external user security settings. You can export a list of all the external users in an organization to a CSV file.

To export a CSV file of the external users:

  1. Log in to admin.atlassian.com > Security > External users.

  2. Select Export users.

We send you an email with a link to download the CSV file. It may take a while if you have a large number of external users. The download link in the email expires in 24 hours. An organization admin with the link can download the CSV file.

External user details in your CSV file

This is the information included in the CSV file for each external user in an organization.

External user information

External user information examples



Atlassian ID


Last active time

Date user accessed a product (see user access to products)

User access to products

Confluence, Jira Service Management (Atlassian accounts only), Jira Product Discovery, Jira Work Management, Jira Software



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