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Who are external users?
We consider an external user to be a user who works outside of your company or for your company but who you don't manage in your Atlassian organization.
Learn more about organizations
External users can be from domains you have or have not verified. The table shows examples of external users and managed accounts in the Acme global organization. As the organization admin, you may have verified the ACME Laboratories domain and claimed some of its accounts.
User type | From the domain verified by Acme? | Is the account claimed? | Account type |
|---|---|---|---|
User with a personal email address: personal@gmail.com | No | No | External user |
User with a company email address: unclaimed@acme.com | Yes | No | External user |
User with a company email address: claimed@acme.com | Yes | Yes | Managed account |
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