Insights are available when you subscribe to Atlassian Access or to Premium plans for Jira Software, Jira Service Management, and Confluence. Learn more about Atlassian Access, Confluence Cloud plans, and Jira Cloud plans.

Organization and admin insights provide a set of analytics that occur across your organization’s Jira Software, Jira Service Management, Jira Work Management, and Confluence products. Use these analytics to track adoption of Atlassian products, make data-driven decisions about who needs product access, and evaluate the security of your organization.

Refer to the table below to understand the different types of insights.

Organization insights

Admin insights

Available with

Atlassian Access

Premium plans for Jira Software, Confluence, Jira Service Management

Products applied to

All Jira and Confluence products part of your organization

Products with Premium plans you subscribe to

Example activities

  • Daily active usage over the past 30 days

  • % of inactive users with product access

Insights charts

The charts that appear on the Insights page track activities across the products you’ve added to your organization. Insights includes these charts:



Active users

Displays active users, which are those who have viewed a page in a product. (e.g. a Jira issue or Confluence page)

Active users by product

Breaks down the users by product that are active verses those who aren’t currently active.

Two-step verification coverage

Breaks down two-step verification coverage across your 1) managed accounts and 2) accounts that your organization doesn't manage but that have product access.

If you have an Atlassian Access subscription, you’ll have additional details about these accounts. In each case, the accounts may or may not be managed:

  • Accounts that are enabled or not enabled aren’t required to log in with two-step verification.

  • Accounts with two-step verification enforced are required to log in with two-step verification.

  • Accounts that are enforced and not enabled are required but haven’t logged in since two-step verification became mandatory.

  • Accounts that log in with single sign-on have separate two-step verification settings associated with an identity provider.

View insights

To access your organization's insights, you must be an organization admin. From your organization at, select Security > Insights.

You’ll see a dashboard of cards, each with a different chart. Insights are updated on a daily basis.