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Gain insights into product usage and security practices
Organization and admin insights provide a set of analytics that occur across your organization’s Jira Software, Jira Service Management, Jira Work Management, Confluence, and Trello products. Use these analytics to track adoption of Atlassian products, make data-driven decisions about who needs product access, and evaluate the security of your organization.
Insights are available when you subscribe to Atlassian Access or to Premium plans for Jira Software, Jira Service Management, and Confluence. Learn more about Atlassian Access, Confluence Cloud plans, and Jira Cloud plans.
Refer to the following table to understand the different types of insights.
| Organization insights | Admin insights |
|---|---|---|
Available with | Atlassian Access | Premium plans for Jira Software, Confluence, Jira Service Management |
Products/users applied to |
| Products with Premium plans you subscribe to |
Example activities |
| |
Insights charts
The charts that appear on the Insights page track activities across the products you’ve added to your organization. Insights includes these charts:
Chart | Description |
|---|---|
Active users | Displays active users, which are those who have viewed a page in a product (e.g. a Jira issue or Confluence page), or in the case of Trello, those who have used Trello at least once a month and have an email domain that the organization admin manages. |
Active users by product | Breaks down the users by product that are active versus those who aren’t currently active. |
Active Trello users | Displays users, who are active in Trello at least once a month, and have an email on a domain managed by this organization. The chart breaks down the users by pricing plan. |
Two-step verification coverage | Breaks down two-step verification coverage across your 1) managed accounts and 2) accounts that your organization doesn't manage but that have product access. If you have an Atlassian Access subscription, you’ll have additional details about these accounts. In each case, the accounts may or may not be managed:
|
View insights
To access your organization's insights:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > Insights.
You must be an organization admin to do this.
You’ll see insights only if there is data to display. Insights are updated on a daily basis.
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